Position Description
Title: Accounts Receivable and Collections Analyst
Location: This role can be done fully remote or can be hybrid, working both from home and out of the Toronto office
Hours: Full time, 40 hours per week
Reporting to: Finance Director
Direct Reports: None
Proactive and the Position Available
Proactive is the world’s leading investor engagement platform maximising positive relationships with investors across the full range of digital media at every stage of the business lifecycle.
We are one of the fastest growing provider of digital investor engagement services in the world, with offices and TV studios in 4 regions – UK, US, Canada and Australia. Due to the growth in the number of clients as well as our strategic plans in the near future, we are looking to appoint an experienced operational leader with an interest and experience in financial markets to join our high-performing and close-knit team as Accounts Receivable/Collections Clerk.
The Finance team is responsible for the coordination of financial management and reporting for the Group. The Accounts Receivable/Collections Analyst will be responsible for ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.
At the heart of this role is the goal to collect outstanding payments by striking a balance between maintaining trustful relationships and ensuring timely payments. This is a new and exciting role at an exciting time for Proactive.
Principal Responsibilities
The Accounts Receivable and Collections Analyst will be responsible for the day-to-day recording of invoices and accounts receivable transactions and ensuring the timely collection of outstanding invoices and maintain accurate records of accounts receivable transactions.
The Accounts Receivable and Collections Clerk will have the following responsibilities:
Collections:
o Contact clients with delinquent accounts to collect payment.
o Manage client settlement and negotiate payment plans.
o Support resolving customer billing issues and disputes in a timely and professional manner.
o Record and maintain accurate records of all collection activities and transactions.
o Communicate regularly with the Sales team to ensure the accuracy of invoicing and customer account information.
o Generate and review accounts receivable aging reports to identify overdue accounts and prioritize collection efforts.
o Maintain our system of outstanding accounts receivable for weekly Finance-Sales meeting.
o Maintain customer accounts by updating contact information, payment terms, and credit limits as needed.
o Assist in the preparation of monthly, quarterly, and annual accounts receivable reports and dashboards for management.
o Work with the accounting team to reconcile customer accounts and resolve any discrepancies.
o • Collaborate with the sales team to improve the billing process and reduce the number of delinquent accounts and ensure the proper documentation regarding agreements, invoicing, settlements and credit notes.
o Maintain knowledge of applicable laws and regulations related to collections and accounts receivable.
o Manage and maintain relationships with any credit agencies engaged by the Company.
o Manage the process for collection legal claims maintaining the relationship with the Company’s paralegal, gather of support for such legal claims and collaborating with the sales team.
o Maintain and monitor costs incurred by the Company in respect to collections and make recommendations for improvements.
o Support Accounting with related period end reconciliations and the audit requests.
Accounts Receivable Processing:
o Processing of accounting receivables and incoming payments in compliance with financial policies and procedures as needed
o Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data
o Preparing bills receivable and invoices
o Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
o Verify discrepancies by and resolve clients’ billing issues.
o Facilitate payment of invoices due by sending bill reminders and contacting clients.
o Support managing the Accounts receivable process, system and controls thereof.
o Generate financial statements and reports detailing accounts receivable status Process accounts and incoming payments in compliance with financial policies and procedures.
o Maintain and oversee controls over the sales and collections process.
Requirements
Attributes and skills, qualifications and Experience
Essential:
· 2+ years of experience in accounts receivable collections, preferably in a corporate setting.
· Proven working experience as Accounts Receivable and or Collections Clerk or Analyst.
· Solid understanding of basic accounting principles and principles including fair credit practices and collection regulations
· Solid understanding of sales and collections cycles including best practices of internal controls
· Proven ability to calculate, post and manage accounting figures and financial records
· Data entry skills along with a knack for numbers
· Hands-on experience in operating spreadsheets and accounting software (Xero)
· Proficiency in English and in MS Office
· Customer service orientation and negotiation skills
· Excellent communicator and collaborator across departments
· High degree of accuracy and attention to detail
· Ability to work independently and manage multiple tasks simultaneously.
· Degree in Finance, Accounting or Business Administration
Desirable:
· Knowledge of IFRS
· Fast growing public company experience
· Experience in the integration of Accounts receivable cycle with acquisitions
· Experience of working with SMEs and/or outbound sales
· Working knowledge of SalesForce
Work Environment
· Established 16 years ago in London, England, Proactive has grown its operations to become a team of 105 people serving a client base across all business lines of approximately 800 companies. With offices in Vancouver, Toronto, New York, London, Sydney, and Perth, we are truly multinational, and our employees work together across jurisdictions on a daily basis.
· We hire highly experienced professionals and work hard to retain colleagues by providing a comfortable and motivating work environment. Our turnover rate is low – you will have plenty of experience to draw on if you have a question, need help with finding a solution, or have an idea you think can improve the business.
· We do not micromanage – we will hire you, provide necessary training, and then trust you to live up to your own high standards. You will work as an important part of a group where every member of the team wants to see you succeed. We are a big enough company to provide stability and comprehensive support for your role, but small enough that high performers stand out. Put another way, there is plenty of potential for advancement.
· A competitive salary and attractive benefits package.
· Opportunities for career enhancement. We are in a growth phase currently and can offer the opportunity for professional development.
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