Procom Looking for Business Analyst at Ottawa, Ontario, Canada Full Time

Job Description:

Our client has a requirement for a Business Analyst who will work with stakeholders as it relates to the SIS project. The incumbent will engage with clients to document their business requirement, process/flows, and create current/future state maps, such that the technical team can develop a solution/product. The incumbent will also be responsible for learning the SIS in such a way that will allow for them to facilitate detailed testing of the system, and supporting the development of training materials and execution of training with end users.

Primary Responsibilities: -Acting as a lead SME on their assigned SIS module, the Business Analyst is responsible for having a thorough and complete understanding of their assigned module in order to facilitate all key responsibilities and duties, as well as supporting business areas in understanding the SIS functions.

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Facilitate and participate in configuration workshops, module focused working groups, developing future state process maps, supporting (testing, data mapping, Integrations, interfaces, reports, etc.) activities
• Leading ongoing reviews of business processes and developing future state process maps.
• Develop functional specifications documents, updating configuration workbooks and collaborating working with other BAs, BSAs, SMEs and Vendor consultants.
• Documenting and effectively communicating insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports
• Ensuring solutions meet business needs and requirements.
• Performing config testing, user acceptance testing, integration testing and documenting test results.
• Prioritizing initiatives based on business needs and requirements.
• Developing training materials for end users
• Facilitating training offerings for end users within the business area Must Have: -Minimum of ten (10) years’ experience as a business analyst;
• Minimum 3-year post-secondary diploma (or equivalent);
• Exceptional analytical and conceptual thinking skills;
• Excellent documentation skills;
• Significant, recent experience with ERP systems, cloud solutions, and transformative projects, including postsecondary student information systems;
• Experience with Thesis Student Management preferred
• Ability to engage/influence stakeholders and work closely with them to determine acceptable solutions;
• Experience with one or more current industry standard back-office processes and process mapping;
• Experience analyzing IT automation solutions combined with business process
• improvement initiatives;
• Competency in Microsoft applications including Word, Excel, PowerPoint, Visio, SharePoint, and Outlook.
• Hands-on experience developing process flow chart/diagram and documents;
• Knowledge of data and process modelling;
• Experience in change management;
• Experience working in a post-secondary environment;
• Experience training end users;
• Knowledge of Agile and Waterfall methodology;
• Excellent communicator, both orally and in writing and ability to describe problems to others, to listen and to manage and influence stakeholders;
• Experience with MS Project and integrated planning is an asset;
• Salesforce experience an asset; and
• PM experience an asset. Duration: 12 Months

Location: Onsite