Program Manager job at Toronto, Ontario, Canada Full Time

DNAstack’s mission is to accelerate precision medicine and research by developing and providing innovative software solutions for genomics and multi-omics data. We aim to make complex biomedical data more accessible, interoperable, and actionable, thereby empowering researchers, clinicians, and institutions to derive meaningful insights and improve health outcomes. DNAstack is dedicated to advancing scientific discovery through collaboration, cutting-edge technology, and a commitment to privacy and data security.

Where You’ll Work

This role offers the flexibility of a hybrid work environment, allowing for both remote and in-office work in Toronto to accommodate your needs and ensure a healthy work-life balance.

What You’ll Do

We are looking for an organized, resourceful, and independent Program Manager to lead external projects at DNAstack. Reporting to the Director of Partners and Programs, you’ll be responsible for leading the delivery of client projects to support genomics and health research across Parkinson’s Disease, ALS, Autism Spectrum Disorder and more. This role also works closely with our internal product and engineering teams.

Responsibilities

• Manage external projects including overseeing progress on contracted deliverables and responding to client inquiries
• Liaise with internal product, engineering and design teams
• Lead external communications with clients
• Facilitate weekly external and internal meetings, including preparing agendas and presentations, taking minutes, and sending summary communications
• Manage project budgets and prepare external reports and invoices
• Identify potential risks and work with internal team to enact mitigation strategies
• Coordinate execution on decisions and action items
• Work with Director of Partners and Programs to support and develop best practices project management
• Embed customer success practices within all aspects of project management
• Leverage software to support project delivery and relationship management, e.g. ClickUp
• Take on additional initiatives of interest

Skills

• Excellent written and verbal communication
• Excellent collaboration and relationship building
• Extremely organized with strong attention to detail
• Self-driven and able to work independently, while also being able to lead teams
• Proactive problem solver
• Forward thinker and self-starter who thrives on new challenges and adapts quickly
• Able to lead tasks with limited historical references available
• Able to manage large, complex projects and multiple projects simultaneously

Minimum Qualifications

• University degree, preferably in sciences and/or business
• 3-7 years of project management experience, ideally within a B2B or SaaS environment
• Prior experience in a customer-facing role and managing external stakeholders

Preferred Requirements

• Prior experience working with product and/or engineering teams
• Previous employment within a startup
• Knowledge expertise in technology, data sharing, genomics, or bioinformatics an asset
• Experience using Google Suite, Slack, ClickUp

Benefits

• Three weeks vacation
• Unlimited sick days
• Health, dental and vision coverage
• Career development and learning support
• Remote friendly with flexible hours
• Opportunity to participate in DNAstack’s Employee Stock Option Program

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