Fixed Operations Manager
Progressive Dealer Group
A well-established and highly regarded retail automotive dealership in GTA West, Ontario is seeking a Fixed Operations Manager that is dedicated to providing exemplary service and creating lifelong customers, to join their organization. Working closely with the General Manager the ideal candidate for this position will be hands-on and have extensive mentoring experience at all levels along with a proven track record of success!
Responsibilities
· Mentor and provide leadership to develop an exemplary team of customer advisors, parts personnel and technical staff
· Advise, guide, and plan for team members to attain financial goals and company standards
· Produce an environment that is conducive to managing daily workflow effectively and efficiently
· Utilize and implement pricing parameters and strategies to generate profit
· Interview, hire, and mentor service team coordinators and technicians to ensure the department is properly staffed
· Liaise with peer management to ensure effective communication and ultimate customer satisfaction in the Sales/Service process
· Advance manufacturer relationships to promote product and services
· Work to secure excellent customer service and customer loyalty
· Review warranty and ensure compliance
Qualifications
· Must have five years of related retail automotive service management experience
· Must have a positive attitude and the ability to create a positive work environment
· Strong communication skills
· Ability to be analytical, problem-solve, and work in a fast-paced environment
· Must have a valid driver’s license and clean driving record
· Strong written and verbal skills are a must!
· Self-motivated and enthusiastic
· Proficient computer skills
Additional Information:
Competitive pay structure, including salary plus bonuses – $100,000 – $140,000 per year!
Job Types: Full-time, Permanent
Benefits: Dental care – Extended health care -Vision care – Demo or car allowance
Contact in confidence:
Clive Crowe via Linkedin, Emailor Txt to 416-937-5050
Cromark International –
“Sourcing exceptional talent with top automotive employers since 1990”
Job Type: Full-time
Salary: $120,000.00-$140,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Experience:
Work Location: One location
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