PSD Citywide is a full-service firm offering research, consulting services and software to the North American public sector market. Our client base includes hundreds of small, mid-sized, and large municipalities from across North America, provincial/state and federal government agencies, and private sector entities. We are an industry leader that specializes in enterprise asset management and financial budgeting for municipalities. Over our years of experience, we have developed cutting-edge software solutions for our client’s asset management and financial budgeting needs, leaving behind mature and manageable programs making positive impacts in local communities.
As we continue to grow our team, PSD is hiring for a dynamic Implementation Advisor. This is a full time remote based position within Canada.
The Implementation Advisor will manage small to large sized, multi-phase Software Implementation projects Working directly with clients to analyze business and data requirements, they will design solutions to meet day to day financial reporting needs of our FMW & CWB platforms. The Implementation Advisor will also be responsible for creating and maintaining project documentation and communicating with internal and external stakeholders. They will interpret, document and resolve and/or escalate issues in a timely, professional and customer centered manner. The Implementation Advisor will work directly with our clients assisting in defining their requirements and identifying their business objectives. They must possess logical software problem-solving skills with the ability to clearly understand business problems and communicate solutions to the client while adhering to project deliverables and schedules.
Responsibilities & Duties
Qualifications
Recruitment Process
All resumes will be reviewed for experience working with key technologies. Only those who qualify will be contacted for an initial screening interview. We strive to provide a quick recruitment process, but to find the right candidate for the job the process may take up to a month to complete. We make every effort to follow up with every candidate regarding the next step in the process.
Phone Interview
If you are invited to a screening interview you will discuss your experience with one of our People and Culture team members. This interview is an opportunity to get to know a little more about the company, the type of work we do and impact we have.
Virtual Interview
Candidates invited to a Virtual Interview will meet with the department Manager and a member of the People and Culture team. This will allow the candidate to get to know the team as well as learn more about our processes, culture and growth opportunities we have at PSD Citywide.
Employee Perks
PSD Citywide is an equal opportunity employer. We are committed to providing accommodations for people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. Should you require any accommodation, please indicate this when you apply, and we will work with you to meet your accessibility needs.
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