Public Health Ontario Looking for Data Entry Operator at Kingston, Ontario, Canada Full Time

Department: Employee, Kingston Lab

The Role

To provide data entry of laboratory test requisitions into a variety of Laboratory Information Systems (LIS) utilized by Public Health Ontario.

Key Responsibilities-

• Provides data entry and scanning of laboratory requisitions into the Laboratory Information System (LIS) and other software (e.g., Excel, Access) and PHO systems (Laboratory Results Management Application (LRMA) within established key performance metrics.
• Reviews requisition to determine accuracy of information entered and conformance to PHOL standards when entering data into fields such as: patient name, HIN, patient demographics, tests requested, submitter/ordering practitioner, including clinical information.
• Communicates with clients by phone and/or FAX to confirm information required for accurate data entry.
• Refers matters to appropriate technical or supervisory staff where necessary.
• Maintains filing systems as required including filing of requisitions daily; locating PDFs of requisitions as requested by other laboratory staff.
• Assists with scanning, searching for requisitions not scanned and record storage process.
• Other duties as assigned.

Knowledge And Skills-

• Knowledge of general office procedures, instructions, and relevant reference materials, e.g., telephone directories or lists, staff lists and locations, mailing lists, as well as knowledge of the office organization and functions, in order to answer the telephone, direct callers and assist with various clerical tasks.
• Knowledge of Graphical User Interface (GIU) systems (i.e. Windows environment), data entry procedures, terminology and key boarding skills to accurately input data from laboratory requisitions, e.g. Agency, physician, contacts).
• Understanding of medical terminology in order to accurately input data (e.g. types of specimens, symptoms, types of tests carried out in the PHL).
• Skills in the use of Laboratory Information Systems, Microsoft Suite and web based information systems.
• Oral communication and interpersonal skills to request clarification of information from client’s e.g. missing information such as addresses, physician’s name, etc. and to perform reception duties.

Education And Experience-

• Completion of secondary school.
• Must be able to type 50 wpm and 8,000 keystrokes with per hour, with 95% accuracy mandatory.

Attributes and Competencies-

• Excellent record management skills.
• Excellent analytical and problem solving abilities to assist in any discrepancies.
• Great attention to detail.
• Excellent problem solving – missing data enquiries with external and internal clients.
• Able to work collaboratively to seek advice and direction in solving problems.

Duration: Contract (Fixed Term), 6 month(s)

Hours of Work: Full time, 36.25 hours per week

Compensation Group:Ontario Public Service Employees Union

Salary :$22.50 – $25.25

Posting Date: 01-25-2024

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Closing Date: 02-9-2024

Please note: applications will be received no later than 11:59pm on the date preceding the closing date as indicated on the Job Requisition.

Note: Internal candidates will be considered first.

While we thank all applicants for their interest, only those selected to move forward in the recruitment process will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

PHO is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Any candidate who requires a job posting in an alternative format may email a request to HR_Inquiries@oahpp.ca. Once an applicant has been selected for an interview, they can inform PHO about any accommodations they may require at any stage of the interview process.