Pybus Recruitment Looking for Parts Advisor – Car Dealership at Durham, Ontario, Canada Full Time

Role: Parts Advisor (Car Dealership)Basic Salary of Up to £24,000 + OTE up to £28,000 + BenefitsLocation: Hartlepool TS24 7LDFull Time and PermanentHours: 45 hours per week Our client has a turnover of approximately £250 million per annum and over 700 members of staff employed in 13 car dealerships and one dedicated service centre across the country, giving the business both a national presence and a local community spirit. They offer a wide range of new cars and vans whilst providing a variety of used and manufacturer approved vehicles to suit any need or price range.They are now actively looking to recruit for a Parts Advisor for their Hartlepool dealership. Job Purpose:Through excellent customer service you will promote and affect sales of stock, at retail, trade and workshop counters both over the phone and face to face. Job Duties:

• Ensures that all customers at retail, trade and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day
• Completes all administrative functions in an accurate and timely manner
• Achieves sales by prospecting, acquiring and maintaining accounts and actively promoting Parts and associated promotions to potential customers
• Answers customers’ questions regarding technical problems, warranties and repairs in a manner that is easily understood and avoids excessive use of technical jargon
• Communicates and logs any discrepancies of stock with the Parts Manager
• Actively supports company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information

About You:

• Previous experience as a Parts Advisor is required
• Exceptional verbal and written skills and excels in both telesales and customer facing roles
• Prior experience of using parts catalogues and understanding stock control is essential
• Demonstrates excellent attention to detail and accurate record-keeping
• CDK experience would be advantageous
• Collaborates with colleagues to support the achievement of increased profit and sales
• Committed to achieving excellent customer relations and ensuring that customer’s expectations are met if not exceeded
• Positive friendly and professional manner, demonstrates integrity, discretion and objectivity
• Computer literate, including Microsoft Office
• A good technical understanding of motor vehicles

Company Benefits:

• Healthcare Cash Plan
• Pension
• 24 days holiday + 8 bank holidays rising with length of service
• Discounted Gym, shopping and dining benefits
• Competitive bonus schemes

To apply for this role please submit your full and up to date CV to Jack at Pybus Recruitment