Job Title: Remote Customer Service Representative
Employment Type: Contract
Company: Qlupy.com
About Us:
Welcome to Qlupy.com! We are a platform dedicated to motivating and inspiring our users for personal growth and community support. Our app serves as a daily source of positivity and inspiration for those seeking to reach new heights. At Qlupy.com, we are committed to creating a positive and empowering environment where individuals can discover their full potential, connect with a like-minded community, and embark on a journey of personal growth. If you are passionate about spreading positivity and have a knack for crafting engaging, inspirational content, then we want you to be a part of our team.
Position Overview:
We are looking for a Remote Customer Service Representative to join our team on a contract basis. As a Customer Service Representative at Qlupy.com, you will be the voice of our company, responsible for providing exceptional customer support and assistance to our users. You will play a crucial role in ensuring a positive and inspiring experience for our community members.
Key Responsibilities:
– Respond to customer inquiries via email, chat, and other communication channels in a timely and professional manner.
– Provide accurate information about our app’s features, benefits, and services.
– Assist users with any issues, concerns, or technical difficulties they may encounter.
– Act as a liaison between the users and our internal teams to resolve issues efficiently.
– Gather and analyze user feedback to help improve our platform and services.
– Maintain a strong knowledge of our app’s content and offerings to provide valuable assistance to users.
Qualifications:
– Excellent communication and interpersonal skills.
– Strong customer service orientation with a friendly and empathetic approach.
– Ability to work remotely and independently with a high level of self-motivation.
– Proficiency in written communication with strong grammar and spelling.
– Problem-solving skills and the ability to think on your feet.
– Passion for personal growth, positivity, and community support.
– Previous customer service experience is a plus.
Additional Information:
– Location: Remote
– Hours: 10-20hr/week
– Compensation: Competitive Salary.
– Start Date: November 2023
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 2...
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