QSP Geographics Inc. Looking for Damage Prevention Clerk

QSP Geographics Inc. (QSP) is a fast-growing geospatial technology company that provides a range of industry-leading solutions in disciplines that include GIS services, CAD drafting, survey, engineering, and asset management services. We presently have over 120 employees with offices in Toronto and Ottawa.

QSP is a proud subsidiary of Oakville Enterprises Corporation (OEC). With over 2,000 employees and offices across Canada, the OEC group of companies are driven to Lead, Innovate and Commit to Excellence while delivering reliable end-to-end energy and infrastructure solutions to clients across Canada and beyond.

• Successful QSP employees: Are Customer-centric – they understand and embrace the role of delivering exemplary service
• Lead – they lead by example through their actions and attitudes
• Innovate – they look for opportunities to improve, do things differently, and add value for our customers and business
• Commit to Excellence – in all that they do

We promote a culture that is diverse, inclusive, innovative, and performance driven in an environment that is fun and exciting. Individuals who choose to be a part of our organization are offered:

• Potential to lead innovative projects and initiatives
• Career path exploration and development opportunities
• Opportunities to get involved with teams and charitable events that support the community
• Comprehensive total reward package

To support QSP’s growth, we are currently seeking Damage Prevention Clerks to work from home. The successful candidate will possess the following qualifications:

• Must be located in Ontario, Canada
• Demonstrated sound knowledge of standard PC software.
• Excellent organizational and multi-tasking skills to work independently, using good judgment and to meet required deadlines.
• Proven excellent verbal and written communication and interpersonal skills with the ability to articulate messages and ensure effective delivery to both internal and external customers and contractors in a professional manner via phone, emails, and/or text message.
• Dependable and professional with the ability to provide consistently high results working independently from home.
• Proven ability to work under pressure with minimal supervision.
• Results oriented; able to handle many different tasks and maintain a high level of individual and team performance, focused on providing excellent customer service.
• Ability to perform to required standards during periods of high call volume (up to 40 calls per day)
• A minimum of 2 years of office-related experience

Technical Competencies:

• Ability to read and understand a variety of archived records and documents
• Ability to identify errors and troubleshoot to correct.
• The ability to read engineering drawings is an asset.
• Post-secondary school education or equivalent.

The role may involve: Representing QSP Geographics working with our clients conducting the following services:

• Provide a communication link between client’s construction crews and contractors and communicate with external consultants as required.
• Providing support services and ensuring all necessary dependencies have been met for commencing of construction work (permits, locates, etc.).
• Timely and accurate interpretation of the client’s records.
• Updating or verifying of existing records
• Receive, and process all information received from consultants.
• High volumes of data entry tasks
• Other clerical duties as required by QSP Geographics and/or our client(s)

In addition to having:

• Exceptional organizational, interpersonal and communication skills
• A professional and business-like manner
• An excellent understanding and command of the English language.
• Ability to work independently or part of a larger team environment.

What we offer:

• Competitive rates
• Comprehensive benefits

We thank all applicants for their interest; however, only candidates considered for interviews will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Extended health care
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Clerical: 2 years (preferred)
• Utility Company: 1 year (preferred)
• Construction Industry: 1 year (preferred)
• Call center: 1 year (preferred)

Work Location: Remote