The Client Partner is responsible for all client interfaces for a portfolio of accounts. The Client Partner works together with their GTM and Delivery teams to build an account plan and is responsible for client management based on the account plan.
RXT is seeking a Client Partner to help build the RXT brand with strategic accounts as the “go to” consulting partner for cloud transformation projects across business and technology. The CP will be focused on delivering amazing work for our clients thereby growing existing accounts and opening doors to new ones. The CP will also deliver solutions that further develop our transformation story and build on our strong foundation.
Responsibilities
Customers First. Cloud First.
Vision: Bring to life our vision that “we accelerate business outcomes for our enterprise customers with unique multi-cloud, application, data and security expertise, becoming their trusted cloud-consulting partner of choice via our thought-leadership”
Client Management
Industry Experience: expertise, passion, and thought leadership about the compelling events driving transformation in the industry. Ability to apply industry issues within a client setting and have a thoughtful point of view.
Client Relationships: executive presence to build relationships within the client organization through demonstrated knowledge and superb listening skills.
Portfolio Management: Ability to manage multiple accounts within a portfolio.
Account Management: work with Engagement Partners to provide Oversight of all work being performed at client, as well as hands on responsibility for delivering client work. Ownership of account plan, designated account P&Ls, sales, client satisfaction, engagement, escalations, delivery and QA
Service Line Collaboration: work collaboratively with RXT Service Lines to define, sell and deliver service offerings that meet our customers industry needs.
Business Development: generate sales opportunities, grow the RXT brand and network, grow executive relationships, collaborate with practice area leaders to create proposals, and respond to client RFPs.
Financial Management: oversee the financial performance vs targets of the account.
Administration: ensure the proper administrative controls are in place and adhered to on the account, including client charge codes, time tracking, billing, receivables, and internal administration.
People Management
Market Leadership
Key Performance Metrics
Qualifications
What Will Help You Succeed
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
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