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Do you have excellent back office skills? Are you looking to gain experience within a top 5 bank? Do you have service level agreement experience? Do you data entry and admin experience? If so, this would be a great opportunity for you!
Our client, a top 5 bank, is looking for an Operations Officer for a 3 month contract in Mississauga. This is onsite role. There is a possibility of contract extension and conversion.
Pay rate: $21.93/ Hour
Working Hours: Mon-Fri, 8:30am-4:30pm
Advantages
- Great work culture within team
- Opportunity to grow in company
- Earn a competitive rate within the industry
- Potential for contract extension and conversion
- Onsite role
- Free parking
Responsibilities
As an Operations Officer, your duties will include but not limited to:
- Receiving files from credit analyst, preparing all required documents and sending to responsible area to have client sign them.
- Providing a broad range of operational support
- Performing general to specialized transactions and/or other processing activities for own Operations and Business Services function.
- Executing transactions accurately, on time and in line with established guidelines/procedures
- Referring or escalating processing or operational issues as needed based
- Identifying opportunities to improve service delivery
- Supporting partners with incoming transactions, validating information as needed to perform adjustments within authority levels
- Interacting with partners by responding to requests in an effective and timely manner
- Prioritizing and managing own workload to meet Service Level Agreement (SLA) requirements for service and productivity
- Understanding internal and industry regulations and trends
- Supporting the timely and accurate completion of business processes
- Reviewing actively internal processes/activities and provide ideas for process improvement
- Adhering to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)
- Being knowledgeable of and comply with Bank Code of Conduct
Qualifications
- MS Office – Excel, Outlook, Teams (basics)
- Ability to multitask
- Strong Communication Skills
- Administrative skills – 5years
- Data Entry – 5years
- Meeting SLA and customer service experience – 5years
- Post-secondary preferred
- Ability to adhere to strict deadlines and handle high volumes of work
- Excellent quantitative and analytical skills
- Excellent organizational and time management skills
- Ability to work independently, as well as part of a team
- Self-motivated and goal-oriented
- Ability to adapt to changing policies and procedures
- Attention to detail is crucial.
- Understanding of MM and FX Products (eg. Options, Foreign Exchange spots and forwards, Money Market deposits and loans)
- Sound knowledge of Microsoft Office, proficiency in Excel is a must, coupled with the ability to learn and apply skills to new software programs.
- Knowledge of Global and WSS platforms would be an asset.
Nice to have:
- Banking experience – strong asset to have
- Logical/pragmatic thinking
Summary
Interested in the Operations Officer role in Mississauga? Apply online today!
Candidates moving to the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.
