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Job Summary Job Description What is the opportunity? RBC Automotive Finance is hiring a Regional Manager, Commercial Banking Advisors. You will lead a team of Commercial Banking Advisors (CBAs) to deliver an exceptional end-to-end client onboarding experience for new and existing clients and leading with advice to proactively identify opportunities (digital or otherwise). You will work to grow and deepen relationships through strong knowledge of the client’s operational banking needs. In this leadership role, you will drive the Commercial Banking Advisor (CBA) team to deliver on Commercial Financial Services’ strategic business priorities and coach them to develop a high level of employee capability and engagement. Also, you will work closely with all RBC partners to build strong relationships and support the Commercial Banking Advisors throughout Canada so some travel will be required.
What will you do?
- Ensure CBA Team is supported to deliver on growing revenue with clients and assist in acquiring new clients
- Strategize with CBAs about potential opportunities, leveraging discovery techniques, on-boarding training and Annual Digital & Service Reviews
- Provide coaching to enable delivery of the RBC advice promise, matching solutions to client needs
- Develop and coach on sales and market plan for the team to support the overall Business unit goals and adjust activities as required
- Conduct effective sales management routines tailored to bring value to each team member, while maintaining a forward looking view. Focus on key behaviors and activities to move sales or referral opportunities forward and close business
- Coach team members to maximize the use of technology to follow through on all client strategies, sales activities and opportunities, as well as, to build corporate memory and enable the continuity of client servicing
- Coach team to share responsibility with Relationship Managers, Commercial for robust client relationships built upon strong contact management routines
What do you need to succeed?
Must-have:
- Strong business and organizational knowledge, planning and implementing capabilities with a knowledge/experience across Commercial Financial Services within region supported, including sales and account management, direct sales, and operational expertise
- Ability to impact and influence sales leaders, sales people and partners
- Strong sales orientation and a demonstrated passion for putting clients first
- Strong relationship builder – able to establish both internal and external working relationships in order to identify and implement strategies for business growth
- High level of proficiency with software including Microsoft Office and WebEx for off-site one on ones
Nice-to-have:
- Proven sales leadership skills, including previous people management experience within the financial services industry
- Commercial Banking experience in an Account Management or Associate role
- Knowledge of business banking products, services and delivery/fulfillment channels
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Adaptability, Business Development, Client Centricity, Collaboration, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management
Additional Job Details
Address:
WATERPARK PLACE, 20 BAY ST:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Personal and Commercial Banking
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2023-10-31
Application Deadline:
2023-11-15
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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