Our Customers Bring a Vision – We Bring the Platform To Share It Online
We believe those who contribute make us better. It’s why we support thought leaders, web developers, trailblazing businesses, entrepreneurs and innovators to contribute, share, and succeed online with domain names and a broad suite of hosting services.
Time and energy go into creating the tools and services that power our customer’s contribution. Like all things Rebel, our work culture invites and inspires, encourages exploration and embraces adaptation. Our manifesto – Be Thoughtful. Be Simple. Be Brave – is woven into the fabric of everything we do, from our robust products to our quirky office traditions.
About Rebel
We’re committed to:
Enabling Participation: Our mission is to give everyone the tools to contribute online. That means removing barriers and providing a thoughtful and accessible user experience, a venue for community events, discounts when cost is a barrier, and collaborating to help people power their ideas.
Building Community: We support those in our community locally, nationally and globally who share our passion for educating and enabling participation online.
Giving Back: We share our expertise through articles, podcasts and by taking the stage at inspiring events around the world. We also support amazing people and organizations that have a real impact on our society with discounted or free products and services.
Technology: We’re dedicated to protecting our customer’s data and digital assets online. Our infrastructure is the heart of our service offering. We guarantee 99.9% uptime from data centres around the world.
The Position
The Graphic Designer will support the overall digital experience and content strategy by producing meaningful designs that will bring Rebel.com’s digital content to life. The successful candidate will report to the Head of Marketing and will work closely with the Product Management, Marketing, Communications, Customer Service and Development teams to design engaging customer focused content.
The Graphic Designer will be responsible for designing fun, impactful customer-centric visual content for all of Rebel.com’s digital channels (website, email and social). In this role the Graphic Designer will also contribute to building and executing strategies and processes to optimize content ensuring it meets business needs as well as supports the customer along their journey.
A strong understanding of brand guidelines, digital graphic design best practices and a knack for creating engaging digital content that brings stories to life online is essential.
Responsibilities
Design original, inspiring and on brand customer-centric visual content for Rebel.com’s digital channels and platforms including but not exclusive to the website, emails and social channels
Skilled in interpreting creative briefs and an ability to interpret high-level concepts and strategic goals, visually bringing them to life
Create designs that are consistent and on brand across all digital channels and platforms
Strong understanding of digital design best practices with a clear point of view as to how design can influence and guide the customer on their journey
Work closely with copywriters to craft clear, concise and compelling stories across different digital channels
Work closely with stakeholders and Digital UX and Creative Director when creating mock-ups, wireframes and seeking final approvals
Skilled at simultaneously working on multiple design projects with various deadlines
Ability to produce a variety of content and adapt style and graphic elements supporting different tactics and outputs
Ability to incorporate feedback and quickly pivot based on unplanned market and/or world events
Ability to prioritize and re-prioritize work
Create and maintain a database for creative assets
Flexible with an ability to thrive in a fast pace ever changing environment
Strategy
Bring forth and confidently execute new and on trend designs and ideas
Participate in maintaining and updating the Digital Content Style Guide
Develop strategies and processes to optimize content ensuring it meets business needs as well as supports the customer along their journey
Participate in digital content planning and creative concepts for regular content as well as projects, key events and promotions
Conduct market research to stay up-to-date on trends influencing strategic decisions
Use data and site metrics to inform decisions
Collaborate and strategize with Product Management and Marketing Teams
Monitor and report on SLAs continuously striving to improve lead times
Confidence to make quick decisions that are on brand and aligned to the overall strategies of the business
Qualifications
Degree in Graphic Design or a related field
5+ years of web and graphic design experience; in-house or agency
2+ years’ experience in eCommerce
Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
Experience with Figma and XD
Strong understanding of design processes and methodologies
Experience in both Agile and Scrum considered an asset
A portfolio illustrating your ability to deliver on brand digital content
Non-Smokers Only, Please!
We thank all applicants for their interest, however, only candidates under consideration will be contacted. No telephone calls, please. No agency calls or emails.
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