Department: Customer Experience – Call Center(CX0001)
Employment Type: Full Time
Location: 1RGHCX01_Call Center
Reporting To: Customer Experience Supervisor
Compensation: $17.50 – $22.60 / hour
Description
Reimagined Parking is more than a parking management company. In addition to our comprehensive parking management services, we provide parking technology, parking consultation services, mobility services (like EV charging stations), and powerful alternative-use cases for parking real estate. We are parking innovators—transforming underutilized urban properties into thriving multi-use spaces.
As a Customer Experience Representative (CXR), you will be handling calls, emails, online forms, and other channels of communication that we receive from our parking customers. This role will primarily be handling customer inquiries and payments for parking notices. A successful CXR provides consistent, efficient, and professional customer service in assisting internal and external customers with monthly and daily parking requirements.
Job opportunity only for Canada residents.
This is a full-time remote position. Work schedule will be 35 to 40 hours weekly during our hours of operation: 8:30am – 5pm Pacific Time / 11:30am – 8pm Eastern Time, Monday to Friday.
Key Responsibilities
Skills, Knowledge And Expertise
What We’ll Provide
Computer, headset, monitor, keyboard, and full two weeks training for Reimagined Parking systems for the role.
Career-pathing and advancement opportunities
On completion of 90 days probation:
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