ReSound Looking for Order Entry & Shipping Operator at Ontario Full Time

POSITION TITLE:

Order Entry and Shipping Operator

PRIMARY FUNCTIONS:

Operate the key processing/data entry function and perform other clerical duties.

Complete Repair/Remake/New Order, Prepare Invoicing, Packing, and Waybill.

AREAS OF RESPONSIBILITY AND AUTHORITY:

Order Entry Responsibilities:

• Perform all data entry functions of the Order Entry Operators: Open receiving bags, Repair, Remake, New Order, Credit Return, and Filing.

• Perform data entry of repair/remake service orders, new orders, credit returns and filing.

• Participate as a team member to ensure that all work is processed timely and correctly, with the flexibility to process all types of data as daily workflow.

• Identify and communicate unresolved problems to Functional Lead and Quality Assurance Manager.

• Analyze and correct rejected orders from final Quality Assurance Department.

• Verify dealer requests, handle all special Billing Orders.

• Process daily credit returns received and complete return process to GN ReSound (Mayalsia)

Shipping Responsibilities:

• Complete repair, remake, and new orders to Navision system, waybill and packing.

• Prepare invoicing, packing, waybill. Responsible for Credit Return Report.

• Receive shipments from internal and external suppliers

• Completing stock consumption in Navision, as required

• Ordering manufacturing components, production supplies, and maintaining sufficient stock as required and requested from Production. Order requests are sent to Bloomington ROC.

Perform the primary functions in a timely and efficient manner.

EDUCATION:

High School Diploma or equivalent.

EXPERIENCE:

At least 2 years of relevant experience.

KNOWLEDGE SPECIFICATIONS:

• Demonstrates a high attention to detail, ensuring the accuracy of work completed.

• Exercises good judgment in making decisions, considering all the available sources of information and alternatives. Expresses clear and rational reasons for taking a decision.

• Maintains quality standards in the output produced.

• Must understand department structure and point of contact.

• Proposes new and original ideas, approaches and solutions to problems.

• Must conform to and understand proper safety regulations regarding processes within the line.

• Effective communication skills both verbal and written and basic computer skills (Microsoft Applications).

This job description is intended to be a general guideline for applicants, employees and managers. It is not to be construed as an exhaustive list of all duties, expectations or qualifications. This description does not create a contract or guarantee of employment. Management reserves the right to modify job responsibilities, expectations and qualifications.

GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding.

By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them.

The GN-owned brands that are responsible for bringing these technologies to life:

• Medical grade hearing technology: ReSound (https://www.resound.com/en) , Beltone (https://www.beltone.com/en) , Interton (https://www.interton.com/en) , Jabra (https://www.jabra.com/hearing)

• Professional collaboration: Jabra (https://www.jabra.com/) , BlueParrott (https://www.emea.blueparrott.com/) , FalCom (https://falcom.gn.com/)

• Gaming, calls and media: SteelSeries (https://steelseries.com/) , Jabra (https://www.jabra.com/)

Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world.

If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (https://www.linkedin.com/company/gn-store-nord/) , Facebook (https://www.facebook.com/gnstorenord/) and Twitter (https://twitter.com/gnstorenord) .