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Business Requirements Analyst
Location: Yonge Eglinton Centre; Toronto, ON
Employment Type: Permanent| Full-Time
Work Model: Hybrid (3 days in office)
Who We Are
RioCan is one of Canada’s largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada’s major markets. We pioneered the REIT concept almost 30 years ago and have transformed Canadian real estate.
We are proud to be recognized as one of Canada’s Greenest Employers and a Greater Toronto’s Top Employer. At RioCan, you can build a career with real impact and longevity. You get the stability and resources of an established company and the entrepreneurial and collaborative spirit of a start-up. Life at RioCan is dynamic and fast-paced. We know that great ideas can come from anywhere, and we empower our people to suggest and implement them. We value different voices and perspectives and appreciate that the unique backgrounds and identities we each bring to our jobs make the whole business stronger.
POSITION OVERVIEW:
RioCan has an exciting opportunity for an individual who wants to be part of our transformation with the way we run our back office systems through a large-scale ERP implementation project. Reporting to the AVP, IT Service Delivery, the Business Requirements Analyst’s role is to elicit, analyze, specify, and validate the business needs of project stakeholders. This includes interviewing stakeholders, and gathering and compiling user requirements to convey to development and project implementation teams throughout the project lifecycle. The Business Requirements Analyst will also apply proven communication, analytical, and problem-solving skills to help support the development and process re-engineering phases, and to ensure that project deliverables are met according to specifications. The Business Requirements Analyst will play a pivotal role in ensuring IT understanding of business requirements.
RESPONSIBILITIES:
Strategy and Planning
- Collaborate with project managers and project sponsors to assist with defining project scope;
- Clearly identify project stakeholders and establish user classes for communication preferences;
- Conduct interviews to gather user requirements through workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods;
- Identify and establish the scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics;
- Work with stakeholders and the project team to prioritize collected requirements;
- Research, review, and analyze the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancing or further leveraging these processes.
Acquisition and Deployment
- Participate with Business Stakeholders in the QA of purchased solutions to ensure that the features and functions have been enabled and optimized to meet business requirements.
Operational Management
- Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards;
- Develop and utilize standard templates to accurately and concisely write requirements specifications;
- Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to the project team/developers;
- Where applicable, develop prototypes of interfaces and attributes based on the user requirements;
- Create process models, specifications, diagrams, and charts to provide direction to the project team members and/or developers; both for current and future state;
- Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted;
- Assist with the interpretation of user requirements into feasible options, and communicate these back to the business stakeholders;
- Manage and track the status of requirements throughout the project lifecycle (including a test matrix); enforce and redefine as necessary;
- Communicate changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
QUALIFICATIONS:
- College diploma or university degree in the field of business administration, computer science, finance, or information systems and five+ years of related work experience;
- Demonstrated knowledge of the organization’s core business process and operations;
- Proven experience with business and technical requirements analysis, elicitation, business process modeling/mapping, verification, and methodology development;
- Experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products;
- Ability to create systematic and consistent requirements specifications in both technical and user-friendly language;
- Ability to apply statistical and other research methods into systems, issues, and products as required;
- Clear understanding of product management;
- Understanding of application development and software development life cycle concepts;
- Strong understanding of the organization’s core software applications, including JDE E1 Real Estate, Oracle Hyperion, Hubble, MRI, Yardi, Argus;
- High level of initiative and critical thinking skills.
Assets
- Certifications: CBAP;
- Strong Accounting knowledge;
- Experience working with prototyping tools like Figma.
Why join RioCan?
We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards and perquisites program is designed to fit and enrich your life physically, emotionally, financially, and socially. We offer eligible employees:
Work / Life Balance that prioritizes YOU. Enjoy a hybrid work model with flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.
Professional Growth and Development that includes a continuing education reimbursement, a mentorship and leadership development program, on-demand online learning, and cross-training opportunities.
An Extensive Health and Benefits Program that includes health and dental benefits for you and your family starting on day one, a healthcare spending account, an employee family and assistance program, virtual healthcare, and other resources.
A Comprehensive Retirement Program to help prepare our employees for the future. This includes matching employee contributions in a retirement savings plan, pension plan, and an employee unit purchase plan.
Additional Perks and Benefits that include paid time off, parental leave top-up, various employee discounts, employee referral and recognition programs, and opportunities to participate in community initiatives, committees, and social events throughout the year.
We are committed to creating a diverse and inclusive work environment where all employees are valued, included, and empowered to do their best work and bring great ideas. People are at the core of who we are, and we respect that they have taken all paths to get here. RioCan welcomes applications from all candidates and is committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the application process, please let us know, and we will be happy to work with you to meet your needs.
Learn more about who we are and what a career at RioCan can look like for you at www.riocan.com.
