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Back Office/Customer Care

Ritchie Bros. Looking for Registration Clerk – Part Time at Grande Prairie, Alberta, Canada Full Time


About Us

Ritchie Bros. (NYSE and TSX: RBA) is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks and other assets in numerous industries including construction, transportation, agriculture, energy, oil and gas, mining, and forestry. Our mission is to create compelling business solutions for the world’s builders to easily and confidently exchange equipment. Learn more about us at: https://www.ritchiebros.com/

About The Team

We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives. 

Job Description

A growing global company. Endless career and development opportunities.

When you join Ritchie Bros., you’ll be part of a diverse, global team that’s focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision. Learn more about our culture and commitment to diversity and inclusion at Candidate Portal .

If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you’re out in the field or back at your office, you’ll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets.

We’re looking for a Part-time Registration Clerk, The work location for this position is Grand Prairie, Alberta, and is considered a fully on-site role.

The Opportunity

The Registration Clerk will answer inquiries and process registration paperwork for assets listed in the auction.

In This Role You’ll

  • Process registrations and other required paperwork.
  • Communicate with consignors and sales staff regarding required information .
  • Track interactions relating to customer requests and proactively report areas of customer concerns.
  • Ensure customer confidentiality at all times .
  • Provide customers with information about upcoming auctions.
  • Ensure that superior customer service is delivered at all times .
  • Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers Here’s What You Bring
  • Previous in person customer service work experience.
  • Experience using computers, and the ability to learn new technology/software.
  • Excellent attention to detail and communication skills.
  • A commitment to providing fantastic customer service.
  • Able to work well with others and maintain a positive attitude in high-pressure situations.
  • A friendly, outgoing, patient personality.
  • You thrive working as part of team, pitching in wherever you’re needed most.
  • You don’t mind working hard, and you like to have fun . What We Offer

    Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career – we’ve proven this throughout our 60+ years in business. And we’ll support you along the way. Here’s how:

  • We deliver our employee’s a competitive hourly wage plus paid overtime.
  • Meals provided around sale time.
  • An opportunity to work in a fun, fast-paced environment

    • Job Overview

    • Date Posted:
    • Expiration date: October 1, 2032
    • Job Title: Ritchie Bros. Looking for Registration Clerk – Part Time at Grande Prairie, Alberta, Canada
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