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Robertson is the School of New Work. Our vision is for everyone to have a good life through a prosperous and fulfilling career. Robertson’s mission is to empower our students with the most relevant training and up-to-date industry insights to thrive in a modern work environment.
Overview
The Student Admissions Advisor is often the first point of contact for prospective students and shapes the first impression of Robertson College through prompt contact, knowledge responses, and respectful interactions.
Reporting to Lead, Student Admissions Advisors, the Student Admissions Advisor should have a friendly, energetic, and positive approach to new leads that portrays the college and our programs in the best possible light.
Key Responsibilities
Admissions
- Recruit qualified candidates for the college’s academic programs in a compliant, appropriate, and professional manner.
- Contact prospective students in a timely manner after they request information or contact the college and follow the lead policy guidelines
- Ensure all students meet program requirements before starting them in a program. This includes verification of their required English proficiency depending on their chosen program.
- Administrating correct college approved entrance assessments to students who are admitted under mature students status.
Product Knowledge (New Programs and Program Changes)
- Keep up-to-date with the latest features of the LMS that may be used to influence SAAs way of student recruitment
Student Support and follow-up
- The SAA must support students as needed before, during, and after the admissions process.
- This includes regular check-ins (every 10 days) with students between recruitment and start date, and the first 45 days after their start date.
- Guiding the students to the right resources on how to connect with others Robertson Teams when needed.
- Support NLG & LEG team with any students starting where needed, especially within the beginning of their journey.
- Reach out must be made within the first week of the learners’ start date and once more 20 days of the start date.
Marketing
- Assist with marketing and branding efforts virtually through webinars and other means as needed.
- Assist with marketing and branding efforts in person in the community through presentations, workshops, and our reach efforts as needed.
Required Qualifications
- Minimum of 2+ years’ experience working in sales, relationship building,
- Excellent interpersonal skills
- Ability to manage multiple tasks and meet deadlines
- Strong telephone skills; prior experience with high-volume calls is an asset
- Friendly, Energetic, and have a positive attitude
Nice to Have
- Customer service, or a combination of bothA degree or diploma in business is an asset
- Experience in, admissions recruiting, education, or customer service/contract centre outbound is an asset
- Experience working with internet-based communications tools
Location: Hybrid – Edmonton and Calgary Campus
Schedule: 8:00 am 4:30 pm (Monday – Friday)
WHY WORK WITH US
Education Canada Group (the parent company of Robertson College) is an equal opportunity employer. We celebrate diversity in our inclusive work environment and encourage people from all walks of life to apply. We are committed to fostering an inclusive and diverse environment where everyone feels seen, heard, and valued. We embrace our team’s differences and know that diversity in our team is the strength that drives our success. We want you to feel welcomed, energized, challenged, and engaged while having fun. Come and grow with us! If you are someone who loves the highs and lows of doing meaningful work with like-minded team members, we’d like to hear from you! If you would like to request reasonable accommodations for the interview process, please let us know.
Having a deep understanding of the demands of the modern workforce is integral to what we offer our learners. That is why internally, we place such value on building a work culture that is flexible and adaptive to the changing world of work. Our 4 day work week gives some of our team members a #MeDay each week to invest in themselves. We also seek out diversity in our team. We #CelebrateEverything and encourage team members to take paid time off to celebrate their cultural, religious, and spiritual holidays. Our team is intentionally talent-dense – our strength lies in the differences in backgrounds and expertise that we each bring to the table.
As a company we are committed to uplifting indigenous voices, respecting traditional lands, raising awareness and working in collaboration with Indigenous partners in the spirit of reconciliation.
We acknowledge that our campus located in Winnipeg is on Treaty 1 territory, the traditional lands and waters of Anishinaabe [AH – NISH – AH – NAH – BAY], Ininiwak, Anishininiwak, Dakota, and Dene (DEN-EH) peoples, and the National Homeland of the Red River Métis. We acknowledge that our water is sourced from Shoal Lake 40 First Nation located on Treaty 3.
In Alberta, We acknowledge Robertson College is on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai (Gay-aynah), Piikani (Pe-gun-ee)), the Tsuut’ina (soot-tin-a), the Iyarhe (E-a-hey) Nakoda Nations, the Métis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta.
In Edmonton on Treaty 6 territory, a traditional gathering place, traveling route and home for many Indigenous Peoples including the Nehiyawak/Cree, Tsuut’ina, Niitsitapi/Blackfoot, Métis, Nakota Sioux, Haudenosaunee/Iroquois, Dene Suliné, Anishinaabe/Ojibway/Saulteaux, and the Inuk/Inuit.
We thank all applicants, but only those selected for an interview will be contacted.
