This position is based in Toronto, Canada. Relocation benefits are not available for this position.
Installs, maintains and repairs our customers’ instrumentation on site. Manages individual car stock of spare parts and acquires spare parts as required to install, maintain and repair instruments. Provides IT (hardware and software) first line support as well as service to customers. Interfaces directly with Technical Support Specialists (TSS), Technical Support Representatives (TSRs).
Accountabilities :
Service support:
Preventive Maintenance & Technical Service Bulletins:
Administrative duties:
Instrument Installation process:
Training:
Pre-Requisites:
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
As of January 4, 2022, Roche requires all new employees who work in Canada to be fully vaccinated against COVID-19 on the date they take office. This requirement is a condition of employment at Roche that applies regardless of whether the position is on a Roche campus or remotely. If you have a valid reason for not being fully immunized, which is limited to certain specific medical reasons or other valid reasons protected by applicable human rights laws, you may request an exemption and / or adaptation measures regarding this vaccination requirement.
Roche is an Equal Opportunity Employer.
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