Roche Looking for Rechtsreferendar (m/w/d) (Wahlstation Arbeitsrecht) im Bereich Labour Relations Standorte Mannheim/Penzberg/Grenzach/Ludwigsburg at Mississauga, Ontario, Canada Full Time

Die Abteilung

In der Abteilung People Relations arbeiten wir in einem kollegialen Team an der Entwicklung kreativer und innovativer Lösungen zur kontinuierlichen Optimierung und Flexibilisierung der Arbeitsbedingungen. In einer leistungsorientierten Umgebung, die von gegenseitiger Wertschätzung, Aufrichtigkeit und Vertrauen getragen wird, bieten wir Dir den Raum für eigenverantwortliches Arbeiten.

Dein Referendariat

Im Rahmen D The Position

Purpose

• To provide customers’ single sign-on experience supporting Federation and Reverse Proxy infrastructure, focus on SAML and OAuth protocols for Ping Identity
• To avoid unauthorized access supporting MultiFactor authentication for PindID vendor
• To be responsible for the day to day operational support, performance, tactical lifecycle management and continuous improvement of the respective IT infrastructure

Qualifications And Experience Required

• 5-9 years of experience working in a major global organization, preferably in a regulated industry
• Bachelor’s Degree in computer science, engineering or related discipline or recognition of prior working experience
• Minimum 3 years is a must with strong hands-on technical skills with an IT operations background. Working experience with a strong focus on Single Sign-On and Federation solutions
• Knowledge about standards as SAML and OAuth is highly appreciated
• Experience with Ping Identity (Access, Federate, Identity), PingID, PingOne as well as Linux, Apache/Jboss (Middleware) systems would be also desirable

Key activities and deliverables

• Provide 2nd and 3rd level support. Operationally manage and support the corresponding SSO, Federation, Reverse Proxy infrastructure, Apache servers and its associated components and applications in a global team based on different regions
• Promptly respond to customer requests, resolve incidents and implement changes, ensuring a high level of customer engagement and satisfaction
• Understand, implement and follow relevant concepts of ITIL, GxP and Project Management. These include Request Management, Incident Management, Change Management, Problem Management, Document Management, Qualification and Validation and Project Management
• Actively focus on own self-development and create actionable plans to improve

Job Skills Required

• Willingness to continually evolve, acquire and maintain the technical and soft skills appropriate to the requirements of this position
• Takes a proactive, collaborative and supportive approach when interacting with colleagues
• Committed to operational excellence, with a willingness to cross-train and to learn additional technical expertise
• Strong customer focus and a highly responsive service delivery and support ethic
• Adaptable to change in a large organization
• Proven interpersonal skills to interact effectively with individuals in multiple countries and in varying cultures
• Excellent communication, negotiation and documentation skills
• Strong spoken and written English
• Provide 24×7 on-call support (approx 1 week per month). Flexibility regarding working hours
• Occasional international travel is required

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche Pharma Canada has its office in Mississauga, Ontario and employs over 850 employees. The Mississauga facility is bright, vibrant, fosters collaboration and teamwork, and is reflective of Roche’s truly innovative culture.

As of January 4, 2022, Roche requires all new employees who work in Canada to be fully vaccinated against COVID-19 on the date they take office. This requirement is a condition of employment at Roche that applies regardless of whether the position is on a Roche campus or remotely. If you have a valid reason for not being fully immunized, which is limited to certain specific medical reasons or other valid reasons protected by applicable human rights laws, you may request an exemption and / or adaptation measures regarding this vaccination requirement.

Roche is an Equal Opportunity Employer.