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We are seeking a Service Advisor for an esteemed shop in Edmonton. These are premium positions with with a multibranch organization that has been time-tested for over three decades. In this role you will be relied upon to utilize your communication skills to liaison between customers and the service department.
Key Responsibilities:
- Schedule service appointments with customers.
- Working with the Shop Foreman to organize the workflow of the service department
- Complete detailed, clear, and concise work orders.
- Provide ongoing communication with customers regarding the status of their repair.
- Communicate all findings and the cost-of-service work being performed to the customers.
- Accurately and correctly enter information into the database.
- Obtain payment from customers for completed work.
- Accept trucks into service by retrieving information required from the truck.
- Apply warranty policies and procedures.
Qualifications:
- Previous experience as a Service Advisor within the automotive and/or heavy truck industry
- Previous database use, CDK experience considered an asset
- Proven customer service skills
- Ability to effectively use computer software such as Word, Excel, and Outlook.
Compensation:
- $45,000 – $53,000/year to start plus incentive plan.
- Health insurance, dental, disability, life insurance, RRSP match, paid time off and tuition reimbursement
This team is dedicated to providing high-quality service and values their employees’ skills and expertise. If you are an experienced Service Advisor looking for a challenging and rewarding career, apply now.
CONTACT: Have a question? Call or text Allan at 1.833.890.6470. Or e-mail [email protected]
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