Rogers Communications Looking for Project Manager at Brampton, ON Full Time

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:

Rogers is seeking an I.T. Project Manager experienced in managing the implementation of a wide range of Technology projects utilizing waterfall or agile methodologies. These could include application development projects involving integration with multiple corporate systems and/or next generation Wireless, Wireline & IT projects executed to support strategic Business and Capital Build Programs. Reporting to the Sr. Manager, Technology Program Management Office at the Brampton Campus, you will play a key role in managing the entire project life cycle taking projects/programs from inception to final implementation and closure. You will be accountable for delivering Technology projects/programs within scope, on schedule, on budget, at the expected quality, and in alignment with the Technology PMO’s methodologies and guidelines. The role will heavily focus on projects/programs related to technology that support Retail stores but may span across different channels or lines of business from time to time.

What you will be doing…

• Manage the successful execution of large, complex cross-functional projects/programs simultaneously on time, within the scope and on budget, in a fluid fast-paced environment
• Direct the Implementation Planning, Execution and Closure of Technology projects dealing with the introduction of new services/products, lifecycle changes of existing services, new platforms, capacity augmentations, software & hardware upgrades, optimization and redundancy enhancements
• Based on the project requirements, identify & govern overall scope, deliverables and interdependencies to deliver on the project objectives and in-service targets
• Expertly manage project cost estimating, budgeting and control activities to meet budgetary objectives
• Managing Channel readiness, with heavy focus on Retail stores, to ensure a great customer experience and timely products and services launch
• Build strong collaborative relationships with project Sponsors, Business, IT and Network stakeholders, to successfully deliver project milestones
• Create and maintain comprehensive documentation including Project Charter, Project Plan, Issue and Action Log, Risk Management Plan and Status reports to the sponsor, project team and senior management as required
• Proactive vendor management to deliver based on contracted goods and/or services, to meet project requirements and timelines
• Develop a detailed project plan to monitor and track progress of all tasks, spend, dependencies and deliverables in compliance with Rogers Technology/Engineering specifications and Statements of Work
• Set and manage project expectations while maintaining accountabilities with Demand Management, Development, Quality Assurance teams and others, to ensure deliverables are met
• Schedule regular Project status review meetings and Steering committee meetings with the sponsor, management and required project stakeholders
• Manage and oversee Release activities to successfully deploy application changes into production with quality
• Work creatively, collaboratively and analytically in a problem-solving environment demonstrating teamwork, innovation and delivery excellence

What you have…

• Post-Secondary degree in Computer Science, Business, Engineering or related technical discipline
• 7+ years of project management experience delivering large, complex projects, preferably in the Telecommunications industry
• PMP certification is required
• ITIL/ITSM certification preferred
• Certified Scrum Master (CSM) preferred
• Knowledge of the Software Development Life Cycle (SDLC)
• Advanced skills in MS Office suite, Oracle, SharePoint, BI tools and highly proficient in MS Project & JIRA
• Experience in technology projects supporting Retail stores is a strong asset (e.g. Point of Sales Systems, Device Management Software)
• Strong project financial forecasting and cost management
• Strategic thinker who can make decisions and plan, develop and implement innovative solutions
• Must possess strong negotiation, influencing, stakeholder management, communication and Business writing skills
• Ability to effectively communicate project scope, cost, schedule to senior and C-level leadership team
• A highly motivated individual with strong leadership, organizational, analytical, troubleshooting and conflict resolution skills
• Ability to work at Brampton Technology Campus and Downtown Toronto Campus as required by assigned projects

Schedule: Full time

• Our people are at the heart of our success
• Our customers come first. They inspire everything we do
• We do what’s right, each and every day
• We believe in the power of new ideas
• We work as one team, with one vision
• We give back to our communities and protect our environment