Rohit Group Looking for Residential and Leasing Tenant Coordinator at Calgary, Alberta, Canada Full Time

What will you do?

• Attend to the ongoing rental of vacant residential suites, process suite rental applications, complete credit checks and other reference checks, and administer tenancy agreements.
• Look after the renewal of suites with leases expiring. Complete suite inspection prior to approval of renewal.
• Ensure residential tenants are abiding by the terms of their lease agreement including paying rent and following all building rules and regulations.
• Advise the Operations Manager on adjustments of rental rates to reflect market at date of renewal. Complete and administer tenancy agreements.
• Coordinate with the residential building operator the move in and move out of residents to the building.
• Maintain a high level of customer satisfaction through timely response to enquiries and coordination with building operator for maintenance issues.
• Assess rental rates with those of competitors in the marketplace and make recommendations to senior management on adjustments on a monthly basis.
• Maintain unit rental listings on Kijiji, Rentfaster, 4 Rent and any other appropriate marketing platforms.
• Identify residential leasing opportunities and generate referrals for the company’s existing rental portfolio.
• Respond to telephone and email queries regarding residential vacancies, filing and other related office duties as required.
• Enter tenant leasing information into the Yardi Voyager property management software.
• Maintain updated tenant information in Yardi system.
• Adhere to Company policies and procedures.
• Performs other related duties as assigned.

What do we look for?

• Must be available to work a flexible schedule, including evenings and weekends as required.
• Must have own reliable transportation as locations may vary.
• 2+ years of prior residential leasing experience is an asset.
• Retail management experience is an asset.
• Knowledge of the Alberta Residential Tenancy Act is an asset.
• Experience with the Yardi Voyager or Yardi Rent Café systems is an asset.
• Strong customer service and relationship management skills.
• Ability to quickly learn product information.
• Excellent verbal and written communication skills.
• High level interpersonal and customer service skills.
• A keen eye for detail.
• Excellent organization and time management skills with a proven ability to prioritize tasks in order to meet deadlines.
• Strong analytical and problem-solving skills.
• Functions well in a high-paced and at times stressful environment.
• Desire for continuing education and personal development.
• Proficient with Microsoft Office Suite or related software.

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