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Do you want an exciting opportunity, a rewarding career, a sense of purpose, and the chance to connect with others? We are adding a talented individual to our team…it could be YOU!
Residential & Leasing Tenant Coordinator (Part-Time)
The residential and leasing tenant coordinator is the liaison between property owners and tenants. You will find new tenants, schedule tours of available units, and coordinate lease agreements.
What will you do?
- Attend to the ongoing rental of vacant residential suites, process suite rental applications, complete credit checks and other reference checks, and administer tenancy agreements.
- Attend to the renewal of suites with leases expiring. Complete suite inspection prior to approval of renewal.
- Ensure residential tenants are abiding by the terms of their lease agreement including paying rent and following all building rules and regulations.
- Advise the Operations Manager on adjustments of rental rates to reflect market at date of renewal. Complete and administer tenancy agreements.
- Co-ordinate with the residential building operator the move in and move out of residents to the building.
- Maintain a high level of customer satisfaction through timely response to enquiries and coordination with building operator for maintenance issues.
- Assess rental rates with those of competitors in the marketplace and make recommendations to senior management on adjustments on a month basis.
- Maintain unit rental listings on Kijiji, Rentfaster, 4 Rent and any other appropriate marketing platforms.
- Identify residential leasing opportunities and generate referrals for the companies existing rental portfolio.
- Respond to telephone and email queries regarding residential vacancies, filing and other related office duties as required.
- Enter tenant leasing information into the Yardi Voyager property management software.
- Maintain updated tenant information in Yardi system.
- Adhere to Company policies and procedures.
- Other duties as may be determined by your Supervisor.
What do we look for?
- Must be available to work a flexible schedule, including evenings and weekends as required.
- Must have own reliable transportation as locations may vary.
- 2+ years of prior residential leasing experience is an asset.
- Retail management experience is an asset.
- Knowledge of the Alberta Residential Tenancy Act is an asset.
- Experience with the Yardi Voyager or Yardi Rent Café systems is an asset.
- Strong customer service and relationship management skills.
- Ability to quickly learn product information.
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