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Associate, Customer Service
Banner:
RONA
Entity:
RONA – 41030 – Québec
City:
Québec
Province:
Quebec
Job Status:
Part Time
Job Category:
Backend
Closing Date:
Apply Here
By joining the RONA family, you’ll enjoy many benefits, such as:
An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!
At RONA, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, Lowe’s, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So if you’re looking to do what you love, we could be perfect for each other.
Your role:
Greet customers warmly and ensure a good customer experience
Exchange or return merchandise according to the company’s policy
Produce and balance the cash report at the end of each shift
Prepare paperwork for rental vehicles and follow up on it
Be aware of current promotions and flyers
Provide over-the-phone information to customers in a courteous matter
Follow procedures for cheques and credit card transactions
Ensure each cashier has the necessary items to accomplish their tasks (cash register tape, credit card application forms, bags, etc.)
Keep the work area around each cash register neat and tidy
Comply with policies and procedures regarding loss prevention, breakage of goods, and health and safety measures
Perform other duties as requested by the supervisor
Assist customers in loading products in their cart or vehicle
Bring carts to customers who need assistance
Assist the customer service and checkout teams
Return all merchandise left at the returns desk to their appropriate departments
The qualifications we are looking for:
Patient and good communication skills
Courteous and ability to handle difficult situations
Good attention to detail
Customer service-oriented
The masculine generic is used without discrimination and only in order to simplify the text. Rona Inc. is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law.
Apply Here
