About RVezy
RVezy is an innovative travel experience company that brings aspiring vacationers and RV owners together. Founded in 2016, we provide a platform for RV rentals available across most of Canada and the United States.
RVezy serves thousands of renters and owners across North America, and you will be helping ensure they have a safe, secure, and enjoyable experience throughout each RV rental. We have a tight-knit team that has meaningful relationships with one another. Check out our reviews on Glassdoor and Indeed.
We have grown exponentially, and our three-year revenue increased 2768% (2018-2021), as mentioned in the Globe and Mail’s: Canada’s Top Growing Companies 2021.
Want to see more? Check us out online.
Dragons’ Den — http://www.cbc.ca/dragonsden/pitches/rvezy
On TV — https://youtu.be/WFbmhxU1ScM
Instagram — @lifeatrvezy
LinkedIn — https://www.linkedin.com/company/rvezy.com/
Website — https://www.rvezy.com
iOS app — https://apps.apple.com/ca/app/rvezy-rv-trailer-rental/id1419681521
Android app — https://play.google.com/store/apps/details?id=com.rvezy&hl=en_CA&gl=US
Opportunity and impact
You will be joining a small and growing team of customer success experts located in Centretown, nestled between some of Ottawa’s best restaurants and pubs. We are a company driven by our culture of customer obsession and continuous improvement. This is a 4-month internship opportunity for a student enrolled in their school’s COOP program for the summer 2023 semester.
You will be the front line to all of our customers and the driving force behind improving our product and processes to serve our users better. Whether it is helping to get a booking back on track, assisting with refunds, or even delivering unpleasant news, the ideal candidate demonstrates a passion for cultivating customer happiness and loyalty.
About the role
As a customer success expert with RVezy, you will be responsible for supporting the thousands of owners and renters using our site. Whether it be assisting with a booking or helping a renter with a roadside issue, there are times you won’t know the answer, so we are looking for someone who can think on the fly and problem solve quickly.
This role will be hybrid so you will spend time working from our Ottawa office, located in Centretown on Cooper Street!
The successful candidate will:
What you’ll bring to the team:
Bonus points if you:
RVezy perks
How to apply
At RVezy, we’re looking for someone who is willing to go that extra mile, so we’re asking you to do a little more than just click the “Apply Now” button.
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