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Summary
The Rental Management Trainee is designed to be completed in 18-24 months and provides the incumbent general Rental Management training in addition to specific training in the areas of Finance, Operations, Human Resources and Sales /Marketing. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. This program is fast-paced and touches every aspect of the business unit.
Essential Functions
Handling the sales and process for inbound calls as well as outbound solicitation
Maintain current and accurate data within the company’s marketing database
Responsible for generating rental, lease and used vehicle sales leads
Manage all rental asset processes to include Vehicle Pm and cleanliness standards
Meet overall Ryder market share by successfully executing the sales and marketing initiatives
Maintain compliance with company, local, state, federal and other regulatory agencies
Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base
Additional Responsibilities
On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
Performs other duties as assigned.
Skills and Abilities
Strong verbal and written communication skills
Excellent communication and interpersonal skills
Possesses flexibility to work in a fast paced, dynamic environment
High energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Detail oriented with strong follow-up practices
Possess a high degree of common sense and the aptitude to learn quickly
Ability to relocate in the region/US at the conclusion of the training program
Must be computer literate intermediate required
Qualifications
Bachelor’s degree required business administration or similar related degree
One (1) year or more customer service with issues resolution experience preferred
Must be computer literate intermediate required
Travel: None
DOT Regulated: No
Job Category: Operations and Support
Ryder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.
In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at 226-213-4040.
Ryder est un employeur offrant l’équité en matière d’emploi. Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L’emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n’a pour but que de l’alléger)
Conformément à son engagement envers la diversité et l’inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d’évaluation. Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l’accommodement souhaité afin que nous puissions discuter de vos besoins avec vous. Si vous avez besoin d’assistance pour postuler, veuillez nous appeler au 226-213-4040.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
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