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Description Are you a skilled and experienced document controller, confident in your ability to oversee document management and engage with a global team? RYTE, a breakthrough Artificial Intelligence health tech company is looking for someone like you to be their “Document Control Specialist”. Working at the downtown Toronto headquarters, this individual will make a substantial impact on electronic content management across the entire global organization. Finding the right physician, selecting the organization providing the most suitable service, and obtaining the most relevant health information, whether in the US or globally, can be complex and filled with uncertainty. Enter RYTE: an AI-driven platform designed to simplify these processes. By analyzing data from millions of healthcare providers, experts, medical procedures, clinical outcomes, and a variety of other data points, RYTE offers users a comprehensive and objective view of their options, uniquely tailored to their needs.
Behind RYTE is a dedicated team of top physicians, healthcare executives, data scientists, and AI specialists who have been hard at work since 2019. Their mission? To empower everyone, everywhere, with the data-driven insights required to make well-informed healthcare decisions.
With operations in Canada, France, Kazakhstan, and the Philippines, you will join a truly international, multi-cultural, and dynamic workforce driven toward building something unique and that affects Life and Healthcare on a global scale.
Document Control Specialist – Toronto Office
Base: Competitive
Bonus: A generous year-end bonus, based on performance
Benefits: Fullbenefits, including medical, dental, and vision insurance
Position: Full-Time, Permanent
Location: Toronto (In-Office)
About The Role:
“Document Control Specialist” is a key role in managing the development, implementation and maintenance of an information governance program and an enterprise content management system to ensure the protection, security, compliance and sustainability of controlled documents and records. This position will support and integrate privacy and security compliance (e.g., HIPAA, GDPR), including best practices in the development and maintenance of RYTE’s controlled documentation while maintaining information integrity and quality.
A key administrator of information management, this role is responsible for document system set-up, providing day-to-day functional support, training, and managing the development, implementation and maintenance of information policies, procedures and records to ensure accuracy, quality, security and accessibility of information. This function maintains the company’s document control standard and adherence to record retention and disposal requirements, and safeguards.
This role under direct supervision of the VP, Global Compliance.
Responsibilities Include:
- Document Management System Oversight
- Document Standardization and Compliance
- Document Review and Update
- Training Database and Records
- Business Requirements Analysis and Process Improvement
- Records Management Platform Development
- Collaboration and Stakeholder Engagement
Requirements
Experience/Skills:
- Minimum 3 years working knowledge and understanding of electronic documentation/records management and best practices for controlled and secure documentation
- Ability to maintain accurately and efficiently documentation metadata.
- Ability to understand, operate, and maintain documentation process, procedures, workflows, and standards.
- Advanced Microsoft 365 proficiency with SharePoint, Excel, PowerPoint, Word, Visio
- Experience in a regulated industry or Quality Systems (e.g., ISO) is a plus
- Excellent written and verbal communication skills
- Detail oriented with strong analytical and problem-solving skills
- Sound project management and organizational skills
- Highly skilled in reviewing content, diagrams, attachments to assure accuracy/consistency in documents
Character:
- Ability to work independently, and collaboratively with stakeholders
- A strong focus on Customer Service within a team environment
- Extremely well organized
- Very attentive to details and accuracy
- Accountability awareness
- Outgoing “driver” personality, with tact (not timid, can politely hold people accountable)
- High level of trust and confidentiality management
- Ability to meet deadlines in a fast-paced environment
Education/Intelligence:
- Degree or Diploma in Information Management, Library Sciences, Project Management, Quality Management, Information Technology, Data Analysis, or Business Administration
- Strong understanding of information management principles and best practices in the organization, secure storage and analysis of information
- Ability to provide functional guidance on information access and security modelling, documents/information management, workflows, governance and reporting
Coachability:
- Must have a love of learning. Expect to learn many new things from your peers and company stakeholders who are experts in a variety of disciplines.
- Must be highly motivated to work in a team environment where you both coach and learn from those around you.
- The ideal candidate has a passion for health tech, a global workforce, and building something that matters.
Why new role: The VP, Global Compliance has been managing this role until now. The company has grown to a point where it is time for a specialist to take on the task. These responsibilities also continue to grow.
Opportunity:
- Work for a health tech company at the forefront of AI innovation for how people make decisions.
- Work with a global team – you will be talking with people all around the world.
- Put your document management skills to use, in a valuable way, for a very fast-growing company.
Hiring Process:
- Initial Interview: High-level review of aspirations, work experience, past successes.
- Interview with Hiring Manager (VP, Global Compliance): 60-minute video meeting.
- Offer
Benefits
Full benefits, including medical, dental, and vision insurance
