What You Will Be Doing
Retention metrics are the heart and soul of a SaaS-based business—as a result, this role is pivotal within the organization. Reporting to the Chief Product Officer, the Director, Customer Success will assume full accountability over driving revenue retention, customer renewals and upsell activity, as well as ensuring clients are beyond satisfied with the consultative and support services they are receiving throughout the customer lifecycle. The perfect candidate for this role will have a proven track record of successfully managing customer success organizations and team members to exceed their targets.
They are searching for an experienced and enthusiastic leader with a strategic mindset coupled with a readiness to dive into operational details. The Director, Customer Success is an agent for positive change and fosters a culture of trust, collaboration, growth and iteration.
As a Director Of Customer Success, You Will
The Skills And Experience We Are Looking For
Want to stay in the loop? We regularly share our open roles, tips for job seekers, and go-to-market-focused insights on our LinkedIn page. You can follow us here.
Access Communications Co-operative is seeking a detail-oriented, customer focused Human Resources professional who thrives in a fast paced, high volume...
Apply For This JobType de poste : Permanent 35h / 100 % présentiel Localisation : Cartierville – Nord de Montréal Salaire : 65-70K...
Apply For This JobABOUT US GT Group, headquartered in Montreal Canada, provides a varied range of products and services related to Containers, Transport,...
Apply For This Job– Education: Secondary (high) school graduation certificate – Experience: 7 months to less than 1 year Work setting- Esthetician’s salon...
Apply For This JobOur bottom line is different. There’s something special about working at ATB, and it’s been recognized on every top employer...
Apply For This JobAre you a people person who enjoys a good hunt? Whether it’s an online purchase, coveted sports or concert tickets...
Apply For This Job