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Job Category
Sales
Job Details
Solution Engineer – Manufacturing, Automotive, Energy (Multiple Levels)
Locations: Toronto, Montreal
Job Details
Salesforce is looking for candidates to help modernize business processes with our cloud offerings for manufacturing and distribution customers and prospects.
With Salesforce’s Manufacturing Cloud, our solution engineering team is primed to bring digital transformation to manufacturers and distributors of all shapes and sizes. The solution engineering team is tasked with bringing the potential of Salesforce’s entire platform to life for our customers.
A core solution engineer orchestrates and collaborates with a broad sales and solutions team including manufacturing and distribution account executives, product specialist solution engineers, domain experts, business value specialists, and product management to showcase the appropriate solution and establish credibility and trust with the customer.
Typical Day of a Manufacturing and Distribution Solution Engineer:
Facilitate outcome-focused dialogue to understand and define a customer’s business requirements by conducting discovery calls
Partner with customers to develop a vision for their future on the Salesforce platform for both short and long term goals
Make that vision come to life by configuring and presenting the art of the possible on our platform through a product demonstration
Participate in trainings and certifications to acquire and maintain abilities
Collaborate with Manufacturing Cloud product and enablement teams to provide feedback from the field and drive solution growth
Establish and share a point of view on business value provided by the solution with potential customers
What is a Solution Engineer?
Also known as a “Pre -Sales Engineer” or “Sales Consultant,” the Solution Engineer is responsible for communicating product offerings and architecture in the best light to prospects and customers, to evoke confidence in company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and optimally demonstrate the solutions that address these requirements and provide business value.
Desired Skills and Experience:
Proven verbal, written, presentation and interpersonal skills
Ability to understand customer’s business goals and map those to the right technology solutions on the Salesforce platform and within our ecosystem of partners
Ability to collaborate as part of a team to solve business and technical problems
Passion for technology and desire to learn
If based in Montreal, must be bilingual (French/English)
Additional Background:
Experience in a technical, customer-facing role
Manufacturing and Distribution industry experience preferred
25-50% regional travel is required
Bachelor’s degree required
Salesforce experience is a plus
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