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Job title Online Store Coordinator
Reports to Operations Manager
Job purpose
The Online Store Coordinator is responsible for the overall planning, developing and direct marketing efforts to increase the value and performance of the online retail store. The Online
Store Coordinator is also responsible for the day-to day operations of the online store.
Duties and responsibilities
● Ensure product listing is up-to-date and accurate
● Maintain store website
● Process daily orders – pick, pack and ship
● Management of inventory
● Release and tracking of packages
● Respond to emails and communication from customers regarding store
● Provide exceptional customer service and resolve customer problems or complaints by determining optimal solutions
● Communicate, execute and manage marketing plans in cooperation with other team members (Marketing, Operations, Production, Retail, Finance)
● Manage relationship with Carriers
● Reporting on sales as required
● Part-time position
Qualifications
● Must be organized and have good computer and SEO skills
● Post-secondary diploma in marketing or related field
● Highly creative with the ability to think out of the box
● Results oriented with a keen eye for detail
● Ability to prioritize based on logistical requirements
● Experience in identifying target audiences and devising campaigns that engage, inform and motivate
● Advanced communication and interpersonal skills
● Up-to-date with industry’s latest trends and best practices
● Experience in retail, customer service, sales or craft beer environment
Working conditions
This incumbent works primarily in a production environment, with a noise level that is usually moderate.
Physical requirements
The incumbent is regularly required to sit for extended periods of time, stand, stoop, kneel and/or crouch. The incumbent is required to lift heavy objects or do repetitive tasks with breaks.
Job Type: Part-time
Part-time hours: 10-20 per week
Salary: $16.00-$18.00 per hour
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Gravenhurst, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Work Location: One location
