Location: Montreal, QC, Quebec, Canada
Job ID: 65502
We Elevate… You
Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.
Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.
Join us as a
Branch Manager (Saint John, New Brunswick)
We Elevate… Your Responsibilities
The Branch Manager is responsible for all aspects of the management of Schindler’s Branch office. In alignment with the company’s overall goals, the incumbent will manage the Branch to achieve high levels of customer satisfaction, improve employee motivation, growth of the business and improve profitability. He/She will guide the sales effort within the Branch, for new installation, modernization, and service sales, as well as manage field operations of new installation, modernization and service activities, to ensure equipment is installed and services are delivered with maximum efficiency. Additionally, he/she will ensure all administrative requirements are properly executed.
Financial Management
Working with the President and Vice President – Finance, and within the guidelines of the company, support the development of and administer an annual budget and business plan
Manage Branch activities to ensure business plan goals are met or exceeded
Manage all field activities for the most cost effective results
Control Branch expenses optimizing the management of Branch purchases and stocks in accordance with Company policies
People Leadership
Provide leadership and direction to Branch employees
Manage direct reports through providing coaching, mentorship, guidance and constructive feedback to promote employee development
Follow Schindler’s performance management process including conducting employee evaluations, setting objectives, and assessing results
Create and execute training and development plans for all Branch employees
Oversee local labor relations to maximize productivity and performance
Effectively communicate necessary information to keep employees informed of Branch initiatives, achievement of targets, and to resolve Branch issues
Health and Safety
Lead health and safety at a Branch level through driving a culture of safety in the field and ensuring health and safety policies and procedures are actively adhered to and applied to the business
Ensure safety training and communications are delivered in accordance with company requirements
Support the investigation and review of major occupational incidents, worker’s compensation claims and product liability claims to identify root cause(s) and implement corrective preventative actions
Participate in health and safety related activities including Joint Health and Safety Committee meetings and safety audits
Sales Management and Customer Orientation
Lead the Branch modernization and service sales effort, including supporting key sales negotiations and the development of sales proposals
Identify and pursue major potential customers to drive and support strategic growth objectives
Develop and maintain a strong relationship with key branch customers
Represent Schindler in the business community
Quality and Process Management
Provide leadership for quality initiatives to ensure compliance with business obligations and customer requirements
Manage ongoing program of project field audit to assurance conformance of performance standards of quality, completeness and safety. Analyze root causes for deviations and set up corrective actions
Manage service delivery in support of assuring uniform application of preventative maintenance procedure while controlling manpower to minimum level
Guide administration activities, to ensure process effectiveness and ISO compliance
Assure full utilization of Schindler systems and tools including compliance with established Best Demonstrated Practices (BDP) in all areas
Ensure all branch activities are conducted in full compliance with Schindler’s Code of Conduct
THIS POSITION IS LOCATED IN SAINT JOHN, NEW BRUNSWICK
We Elevate… Your Best Self
Knowledge
(Education and Work Experience)
BA in Business or BSc Engineering
5-8 years in elevator industry or related experience, or a similar industry which includes the sales and servicing of capital equipment , with at least 3-5 of those years in a supervisory or management position
Critical Skills
Proficient in MS Office
Analytical: ability to think conceptually to have impact
Coaching and Mentoring: ability to motivate and guide team members
Communication: Ability to articulate vision and communicate strategy across all levels of the organization
Leadership: Possess solid leadership skills
People Management: Ability to select, train, supervise and evaluate staff
Persuasion: Persuasion is required both internally and externally. Branch employees, support staff, suppliers, consultants, government authorities, internal support groups and customers must frequently be motivated to act or react in a manner to support credibility
Presentation: Ability to present materials clearly and engage audience
Problem Solving: Ability to interpret complex commercial concerns and identify and mobilize appropriate resources, with minimum negative impact; ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements
Teamwork: Ability to interact with all levels and be an integral part of the operation
Strategy: Demonstrate the ability to take the role to that of a Strategic partner with the organization
Demonstrate the ability to embrace new concepts and change as well as seek new ways of doing things.
We Elevate… You
We Elevate
Company presentation Air Liquide is part of the Air Liquide Group, the world leader in gasses for industry, health and...
Apply For This JobSenior Procurement Specialist (Projects) Startec Compression & Process Solutions is a thriving privately owned company headquartered in Calgary that produces...
Apply For This JobJob Description Insight Global is looking for a Salesforce Reporting expert to join on a hybrid model (3 days on...
Apply For This JobRestaurant Team Member – Crew (4051 – Britannia) (23039621) Description CULTIVATING A BETTER WORLD Food served fast doesn’t have to...
Apply For This JobUnlock Your Potential: Join Our Global Team for Personal & Leadership Development Welcome to the era of technology, where incredible...
Apply For This JobData Management Coordinator – ( 230002ER ) Description Grow with the best. Join a smart, creative, and inspired team that...
Apply For This Job