We are currently looking for an enthusiastic, energetic, positive, hard-working individual to join our team in Calgary, AB. The Project manager is responsible for acting as the customer point-of-contact for rock and fluids analysis operations, providing superior levels of support throughout the service delivery process, driving contract revenue, profitability, and receivable management. Establishes and maintains a professional relationship with the customer, subcontractors, and SLB-internal stakeholders. Maximizes knowledge of the customer and SLB portfolio to enhance value of contract for both SLB and the Customer. They ensure the services delivered to the customer comply with contractual agreements and meet customer objectives and performance metrics. This person drives the adoption of effective technological solutions to the customer’s needs and challenges. The project manager coordinates the communication channels and activities between the customer and the service delivery team. An outstanding opportunity to join a winning team that values employees, provides access to world class training, skill upgrading and an excellent benefits program for successful candidates. Come and be part of one of the world’s most diverse and inclusive groups of industry experts. Together, we create amazing technology that unlocks access to energy for the benefit of all.
Roles and Responsibilities
Capture/update customer activity for service delivery visibility in the business systems.
Capture and communicate internally significant customer intelligence.
Capture and confirm job-specific requirements.
As a member of the Account Team, identify and capture both product line (PL) & cross-PL sales leads outside existing contract terms.
Compile and review cost estimates for consolidation with the technical proposal.
Assess job risks during analysis of customer job requirements.
Participate in brief and debrief sessions with the product & service delivery team as required to ensure that customer objectives are clearly understood.
Communicate recommendations and actions to the customer to mitigate unplanned events.
Ensure that job deliverables are accurate and given on time.
Facilitate customer reviews of Service Quality events as required.
Coordinate and conduct regular service quality meetings with the customer.
Evaluate customer feedback via customer satisfaction reports and performance reviews.
Review the quality and completeness of field tickets.
Proactively identify and resolve invoice disputes regarding product and service delivery issues.
Qualifications and Experience
Degree in Geology, Petrology or Petrophysics.
Minimum 3 years’ experience.
Strong leadership, teamwork, communication, creativity, planning and interpersonal skills.
Candidates must be able to legally work and reside in Canada, without sponsorship.
Schlumberger Canada Limited (“SLB Canada”) is committed to workplace diversity and employment equity and supports initiatives to enhance employment opportunities for local workforces and Indigenous Persons.
Company policy is to provide every individual a fair and equal opportunity to seek employment and advancement at the Company without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, genetic information, veteran or military status, disability, creed, ancestry, pregnancy (including pregnancy, childbirth and related medical conditions), marital status or any factors protected by federal, state, or local laws. We are an “Equal Opportunity Employer”. For more information please, refer to the latest version of “Know Your Rights” poster and the “Pay Transparency Nondiscrimination Poster” located here: https://www.dol.gov/agencies/ofccp/posters. The Company is a VEVRAA Federal Contractor – priority referral Protected Veterans requested.
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