Scotiabank Looking for Associate Network Engineer (SIP Trunk & UC) – Hybrid at Toronto, ON Full Time

Requisition ID: 162462

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Looking for a hybrid role? We have the job for you! Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs.

The team:

Scotiabank Global Network Engineering & Design team is responsible for developing the road-map, standards and providing the Telecommunication & Unified Communication (UC) network engineering & design to support the bank’s various global lines of business. We are working with various technology teams and committed to deliver highly-resilient telecommunication services in the campus, branches, trading floors and contact/call centers. As part of the larger Global Network Engineering team, there is involvement in end-to-end network connectivity including Wired, Wireless, Multi-Protocol Label Switching (MPLS)/Software Defined-Wide Area Network (SD-WAN) and perimeter security network technologies.

The role:

You will play a critical part in helping the team support the various technologies within our Global Network Engineering & Design team.

When required, you will be a part of after-hours project deployments in the evenings or weekends. Occasionally, you will also be expected to provide after-hours support or be a part of the teams’ rotational on call duties.

Is this role right for you?

• You are passionate in delivering the network solutions that will enhance the end user experience from network access to communication and collaboration along with the digital workplace transformation within a large-scale enterprise network.
• You thrive on leveraging your hands-on experience to deploy the systems into production. This will include Session Initiation Protocol (SIP) trunk, Session Border Controller (SBC) and Private Branch Exchange (PBX) systems.
• You like to provide post-project production support for assigned systems by acting as a subject matter expert and escalation point on assigned infrastructure to provide suggestions for viable solutions on systems problems and enhancement.
• You are willing to contribute to the network design with the guidance from senior level engineers or manager.
• You want to be challenged with complex problem solving in time sensitive situations to reduce system downtime and customer impact.
• You are willing to learn on the job and improve the exposure becoming the subject matter expert within the assigned area.

Do you have the skills that will enable you to succeed in this role?

• You can demonstrate strong communication (verbal/written) skills and present up to an executive level audience. Furthermore, you possess interpersonal skills to interact maintain solid relationships with internal / external business partners & vendors.
• You can demonstrate the leadership skills, technical experience, and a “can-do” approach towards environment automation / management & continuous improvement for efficiency and cost effectiveness.
• You have at least 5+ years of hands-on technical working experience in the design, deployment and support with Voice, Telecommunication & UC systems including, but not limited to:
  • SIP & Carrier Trunking
  • Oracle’s Acme Packet Platforms – SBC, Enterprise Communications Broker (ECB) & Enterprise Operations Monitor (EOM)
  • Cisco Unified Communications Manager (CUCM) platform & Cisco® Unified Contact Center Express (UCCX) solution
  • Call Routing, E.164 dial plan
• You have at least 5+ years of hands-on technical working experience with Cisco Routers/Switches/Firewalls, IP subnetting, Dynamic Host Configuration Protocol (DHCP), Domain Name Server (DNS), Border Gateway Protocol (BGP), Open Shortest Path First (OSPF).
• You can demonstrate hands-on technical working experience in VMware deployment, backup & migration.
• You can demonstrate a familiarity with the Change Management Process in an enterprise environment; and as well, recent knowledge & experience on Microsoft Teams Direct Routing.
• You maintain a solid track record with problem-solving, reliability and decision-making skills to resolve work issues quickly in a dynamic environment with tight timelines & pressure.
• You have a post-secondary education in Computer Science, Engineering, Networking Technology or in related field. Certifications in CCNP Collaboration is an asset.

What’s in it for you?

• While our focus is on finding someone to strengthen our team’s technical bench on campus & branch network technologies, we’re part of a global team with a mandate covering the entire network. As a team, we can explore and work with an extensive variety of network technologies.
• You’ll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We foster an environment of innovation and continuous learning.
• We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.

• As a part of the hybrid work model, when required to be onsite, our primary office in Scarborough is:

• Renovated with a design focus on enabling collaboration through both environment and technology.
• Furnished with an onsite cafeteria that serves hot foods, salads, sandwiches & snacks.
• Equipped for breaks with table tennis, table soccer, pool table & TV’s. Our lounges have fridges, microwaves, complimentary hot beverage stations & water dispensers.
• Minutes by TTC bus from Warden subway station on Line 2. Free employee shuttle service connecting the IT campus with nearby GO stations. 2023 opening of the Eglinton Crosstown Light Rail Transit with the Birchmount stop that’s steps away.
• Minutes from the 401 & DVP. Free onsite & offsite employee parking with charging stations for electric vehicles onsite.

#scotiatechnology

#LI-hybrid

Location(s): Canada : Ontario : Scarborough || Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.