Requisition ID: 162936
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Looking for a stimulating job within a dynamic team? A place with great career advancement opportunities where people are encouraged to surpass and give the best of themselves?
Let us tell you about an opportunity.
At Scotia Bank, we’re the experts in automotive financing. For the last 60 years, we have lead the industry with our customer service, our passion & our expertise, and that is what sets us apart. We offer comprehensive financing solutions to our dealerships, both at the retail level and for their business needs.
We’re currently looking for retail lending officers. The role requires team members to examine, analyse and adjudicate auto and leisure loan applications. To provide a quality service while complying with the policies and limits established by the Bank. We are looking for candidates that are meticulous and detail oriented. Someone who works well in a team and can easily adapt to change. A shining star who will be able to exceed the established objectives and loves to get involved. We are looking for people to continue to make Scotiabank the best in it’s class.
Are you up the challenge? Look no further, apply today!
Purpose of Job
The Retail Lending Officer is responsible for the effective and timely decisioning of indirect retail loan and DVLP/ CDLSI lease applications, ensuring that a high level of customer service is delivered, and loans approved meet Bank policies and guidelines.
The incumbent is responsible for credit quality objectives, customer satisfaction goals, and operational effectiveness objectives.
Major Accountabilities:
Supervises the adjudication of indirect loans and leases as well as preparing and escalating exception credits up to Team Leads / ACE by:.
Identifies potential improvements to Retail Lending processes and policies and provides recommendations to DFC Management and/or ACE.
Maintains the customer relationship, ensures good quality customer service, while ensuring the dealer understands the rationale behind declines or requests for more information. The incumbent is the first level of contact for issues/concerns from the dealer on specific loan/lease decisions.
Following specific disciplines relative to the business unit, e.g. legislative / compliance / regulatory requirements;
Occupational Health & Safety Officer as assigned.
Essential skills/knowledge include:
Desirable skills/knowledge include:
Working Conditions
Hours of Operation
Location(s): Canada : Ontario : Hamilton
Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
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