Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Job Purpose
The Senior Associate is a hybrid role focused on junior portfolio management. The role is designed to provide a successful incumbent with the necessary skills and experience to potentially take on a Private Banker role. The Senior Associate may have a portfolio of assigned clients along with new business and referral goals appropriate for the position.
Key Accountabilities
Relationship management:
The incumbent will manage a client portfolio of high net worth clients
Develop a professional, mutually beneficial relationship between the client and Private Banking;
Attend client meetings to build relationship and obtain relevant information to build understand of client’s needs.
Provide prompt responses to client or senior management requests and inquiries, problem solving for clients and assisting them with navigating different areas of the Bank;
Maintain knowledge of and relationships with specialized areas of the Bank which may be of benefit to Private Banking clients
Develop and manage a business plan incorporating sales targets and marketing strategies;
Deepen client relationships by identifying cross sell opportunities and providing quality referrals to business line partners
Ensure the efficient administration of client accounts, loans, investments, etc.
Develop an understanding of the Private Banking client profile;
Maintain accounts within the conditions and limits of authorization by monitoring their financial status, identify problem situations at an early date, and initiate corrective actions where required.
Ensure security documentation is accurately prepared, completed, registered and renewed as applicable;
Risk management:
Reviewing all written authorizations to ensure accuracy, completeness and clarity.
Follow-up for acceptance of client offers/documentation and address any problems, amendments, extensions, reporting to senior management where necessary;
Promptly and effectively address issues surrounding the adequacy, quality and completeness of loan documentation and security;
Adhere to regulatory and internal Bank policies and requirements;
Participate in meetings with customers, proactively identifying credit and other issues;
Proactively identify problem accounts and negative trends.
Review accounts which are offside/overdrawn or in arrears and take action to regularize the account
Assist with client restructuring including obtaining additional security or realizing on collateral.
Operations Management:
Organizing work flows to maintain maximum efficiency
Preparing returns and correspondence in an accurate and timely manner.
Complying with regulatory requirements as part of the service process, including Know Your Client
(KYC), Canada Deposit Insurance Corporation (CDIC), Financial Consumer Agency of Canada
(FCAC), Anti-Money Laundering/Anti-Terrorist Financing (AML/ATF), Privacy and Occupational Health & Safety (OHS) requirements, processes and guidelines as well as SSI guidelines/processes;
Education/Work Experience/ Designations
The Senior Associate must have an in-depth knowledge of the Bank’s lending policies, practices and procedures, as well as an awareness of business trends, economic, technological, social, legal and political conditions and factors which could affect a borrower. The Senior Associate must have a good working knowledge of and understanding of financial statements and accounting principles and policies. Large volumes and tight time frames require effective communication skills, both written and oral. The incumbent needs to be highly organized and proficient in the execution of day to day duties and delivery of client service at the highest level in the Bank for personal banking. The following are recommendable:
The incumbent must have 5 years Commercial or Retail banking experience, as well as an understanding of commercial credit principles;
University or community college degree preferred;
Must have a good understanding of tax, estate and financial planning and investment vehicles;
The incumbent must be able to relate comfortably with affluent and influential clientele in both a business and social content, demonstrating an ability to display a high degree of poise and professionalism at all times;
Fluency in Spanish is required
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
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