Seneca Polytechnic Looking for Learning Centre Coordinator at North York, Ontario, Canada Full Time

Guided by The Next – A Strategic Plan for Seneca Polytechnic , we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a great employee experience.

We currently have two positions available

• Position 1 Full-Time Permanent l Location Newnham Campus
• Position 2 Contract (December 2023 – August 2024) l Locations King Campus / SIA Campus

Position Summary

Reporting to the Manager, Learning Centres, the Learning Centre Coordinator provides academic support to students through the development of learning resources, coordinating peer and/or learning programs, delivering 1 1 support to students directly, and scheduling services. Through outreach to the academic programs as well as working with students, the Learning Centre Coordinator will ensure the support suits the needs of stakeholders and fits within the scope of the Learning Centre service model delivery.

Responsibilities

Coordination and Delivery of Academic Support Programs

• Conducts outreach with Seneca stakeholders and recommends and co-develops new and existing Learning Centre programs and services, alongside colleagues, to ensure student retention initiatives and relevant learning support practices.
• Explores ways to target certain populations and brings forward innovative suggestions/ideas to improve the effective and efficient delivery of programs based on best practices within the field of learning support.
• Develops, coordinates, and facilitates workshops in areas such as English/writing, conversation clubs, critical thinking, math, computers and/or study/learning skills.
• Tutors and coaches’ students in relevant subject areas (e.g., English, Math, Study Skills, Learning Theories, etc.) based on need.

Recruitment and Mentoring of Student Employees

• Analyzes staffing needs and recruits peer tutors/leaders, in consultation with the Manager.
• Develops, delivers, and evaluates training in person and online to peer tutors/leaders and prepares student employee work schedules, in consultation with the Manager, Learning Centres and other colleagues.
• Acts as the first point of contact for problems and performance issues from students with respect to the peer employees, group learning programs, and worksh ops.

Implementation of Learning Resources Using Technology

• Conducts work and programs via videoconferencing and collaboration platforms such as Zoom, WebEx and Teams.
• Uses Seneca systems, including Learning Centre booking system, PeopleSoft, and related Intranet platforms to conduct work tasks and organize learning support for students.
• Works with MS Office to gather and report on Learning Centre services, especially SharePoint, Excel, and Access.
• Uses applicable learning management systems and other educational technologies to organize and develop Learning Centre services.

Other

• Provides on-demand front desk customer service to students, faculty, and other visitors to the Learning Centre.
• Provides administrative support to the Learning Centre.

Qualifications

Education

• Minimum completed four (4) year degree in Education, English, Liberal Studies, Communications, Psychology, Social Sciences, Science or Mathematics.
• Supplemental instruction training is an asset.
• TESOL Certificate is an asset.

Experience

• Minimum three (3) years’ experience supporting individuals with educational needs and barriers, through tutoring, advising, or developing educational resources.
• Proficiency in student coordination and operations.
• Experience instructing or delivering workshops to students, preferably adult learners.
• Experience assessing learning programs and coaching/mentoring student staff.

Skills

• Excellent project management, facilitation, organization, attention to detail, and time management.
• Strong presentation, communication, and active listening skills.
• Advanced knowledge of the educational needs and barriers of diverse students, including students with special needs, adult learners, non-traditional students, new Canadians, and ELL students.
• Excellent analytical and problem-solving skills with an innovative mindset to determine alternative solutions, anticipate or prevent problems, and to assess and design effective changes.
• Advanced technical and computer skills in videoconferencing and collaboration platforms (e.g., Zoom, WebEx and Teams), PeopleSoft, MS Office (e.g., SharePoint, Excel, and Access), Learning Management Systems and other educational technologies.

Note A skills assessment test will be administered during the recruitment process.

Job Details

External Posting Date November 20,2023

External Closing Date November 27, 2023

Pay Range Payband J – $41.12 – $47.67 (Start Rate $41.12)

Hours 35

Work Type Hybrid

Shift Monday – Friday , 9 00AM – 5 00PM (overtime as required)

Ideal Start Date

End Date

Job Type Full-time, Permanent

Note Seneca requires copies of educational credentials at the time of an interview. Confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency will be required upon hire.

Seneca Polytechnic at a Glance

Seneca Polytechnic is Canada’s leading polytechnic with over 4000 employees, 45,000 full-time students and 45,000 part-time registrants. With over 55 years since opening its doors for the first time, Seneca Polytechnic is dedicated to getting our students career- and world-ready. We offer an education that has no boundaries. And we create great flexible experiences for those who study and work here. The student experience. The employee experience. The community experience. The Seneca experience is a differentiator. As Canada’s leading polytechnic, our core mission is our North Star we provide a great education that builds great careers for our graduates. We make a difference so they can make a difference.

None of this happens without the exceptional employees of Seneca – the faculty, support staff and administrators – who show their commitment to our students and their success every day. We are excited about what the future holds. Come help us build The Next for Seneca Polytechnic. Embrace innovation. Challenge the status quo. Lead. That’s Seneca Polytechnic.

Our Commitment

We are proud to be building the equitable Seneca, and welcome applications from candidates who can contribute to the diversity of lived experiences, perspectives, and approaches. Joining Seneca means being part of an inclusive community working hard to dismantle barriers to access, student success, and employee potential. Learn more about how we are building an equitable Seneca

Accessibility

Seneca is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Upon request, accommodation will be provided in all parts of the application and hiring process. If you require accommodation, please contact jobs@senecapolytechnic.ca.