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Working with customers in a ServiceOntario office specializing in Ontario Government Health and Driver’s paperwork.
Ontario office in Corunna. It is open from 9:00 a.m. to 5:00 p.m. on Monday to Friday.
must be able to obtain the security clearance required for ServiceOntario.
WHAT IS THE JOB? ROLES & RESPONSIBILITIES:
1. OPENING DUTIES
○ Unlock, stock reports, arrive to open approx. 10 minutes prior to opening.
2. DRIVER’S PAPERWORK
○ Driver’s license renewals and data changes, vehicle registrations, etc.
3. HEALTH PAPERWORK:
○ Health card renewal and data changes, replacement and cancellation, etc.
4. CLOSING DUTIES:
○ Office close, bank deposits, lock gates and doors, etc.
5. GENERAL DUTIES:
○ Maintain Service Ontario standards, office cleaning, visitor services assistance, updating paperwork and posters, training new staff, etc.
WHAT YOU HAVE – SKILLS & QUALIFICATIONS:
● GENERAL SKILLS: Excellent customer service skills, organizational skills, attention to detail.
● KNOWLEDGE: Licensing information and basic understanding of legal documents including: wills, POA, and death certificates would be an asset.
● ABILITIES: Keyboarding, general computer skills. additional computer and administrative training would be an asset.
● EXPERIENCE: Customer service experience is an asset. You are dealing with the public on a day to day basis. The majority of our customers are great, but there are always challenging personalities to deal with and patience and a positive attitude are requirements.
● TRAITS: Enthusiasm, coping skills, communication skills, problem solving, and general positivity are definitely assets. A sense of humour is always a bonus.
● ESSENTIAL DUTIES: Some bending, lifting and carrying is part of the job. The position also involves long hours of sitting and working on a computer screen, operating office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.
● WORKING CONDITIONS: You will get to work with a large number of people within our community, including seasonal residents and visitors. This is a people-first environment.
DISCLAIMER: Because of the changing nature of the work and work to be done, other responsibilities and duties may be assigned from time to time.
WHAT WE PROVIDE:
● COMPETITIVE BASE SALARY: We have recently completed a wage increase in our office and are in the process of seeking Living Wage Certification. This position will start at $16.00/hour plus a $2.00 front line worker pandemic pay.
● BENEFITS: A comprehensive benefits package is available after the three month probationary period.
● CONSISTENT WORK HOURS: No evenings are required and even if ServiceOntario returns to being open on Saturdays it would be a half day at most.
● POSITIVE WORK ENVIRONMENT: We encourage a relaxed and positive work environment. The dress code is casual but professional. We encourage you to be yourself as much as possible within the restrictions put in place by the Ministry.
● OUR CULTURE: Attitude is everything! ServiceOntario staff are warm, welcoming and confidently represent the local community. ServiceOntario staff are personable, outgoing, helpful and proactive. Our community is important to us and we want to do our part to ensure our collective success
Job Types: Part-time, Permanent
Part-time hours: 16-24 per week
Salary: From $18.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Corunna, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Data entry (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: One location
Job Type: Part-time
Part-time hours: 18-24 per week
Salary: $16.00-$18.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- CORUNNA, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Data entry (preferred)
Work Location: One location
