SHASHA BREAD CO Looking for Call Centre Representative at Etobicoke, ON Full Time

Monday to Friday 8:00 am 12 noon part-time

RESPONSIBILITIES:

• Provide product information to customers to order
• Responsible for call centre and making sure our customers have been serviced based on company procedures and policies
• Build collaborative relationships with store bakery/grocery managers
• Provide exceptional customer service
• Respond to inquiries within a timely manner
• Input orders using in-house software
• Update customer database
• Meet the target for how many calls are made in a day
• Responsible for meeting the sales target $ amount set for every quarter
• Participate in weekly sales meetings
• Organize job tasks to meet sales objectives
• Assist sales team with other tasks as required

After a probationary time, there is a commission structure that can be applied to this position

This position is part of a very organized and energetic sales team.

We are organized and great team players.

We honour and respect all cultures, religions, creeds, and gender and have a strong company culture.

If there is a will, there is a way, and what we did yesterday does not mean it can’t be changed or revised to become better tomorrow.

Job Types: Part-time, Permanent, Casual
Part-time hours: 20 per week

Salary: $18.00-$20.00 per hour

Benefits:

• Casual dress
• Company events
• On-site parking
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• 4 hour shift
• Day shift
• Monday to Friday
• Morning shift
• No weekends
• Overtime

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
We have all policies and procedures to protect and prevent infection using UV light, Ozon generators, sanitary PPE, infer red temperature monitoring and so on. to keep employees and our environment safe and clean.

Ability to commute/relocate:

• Etobicoke, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have Experience selling food items to chain stores
• Do you have Experience selling food items to stores

Education:

• Secondary School (required)

Experience:

• Call center: 3 years (required)
• Customer service call center: 3 years (required)

Language:

• very good English (required)

Work Location: In person

Expected start date: 2023-04-03