Sherwood Park Toyota Looking for Business Development Center Representative at Sherwood Park, Alberta, Canada Full Time

Company Description

Sherwood Park Toyota has been providing premium automotive services to Sherwood Park, Edmonton, and beyond since 2007. We take pride in building long-term friendships with our community and being their first choice for all their automotive needs. Our goal is to create the feeling of pride, confidence, and excitement in our customers with every vehicle purchase.

Role Description

This is a full-time on-site role for a BDC Agent at Sherwood Park Toyota in Sherwood Park, AB. The BDC Agent will be responsible for handling customer inquiries via phone, email and text, following up with leads, and coordinating appointments. Additional duties will include conducting market research, maintaining customer records, and processing sales orders.

Qualifications

• Excellent phone etiquette and communication skills
• Strong customer service orientation and commitment to customer satisfaction
• Ability to work well in a team and individually
• Previous experience in sales or customer service preferred
• Demonstrated ability to multitask, prioritize, and manage time effectively
• Exceptional attention to detail and accuracy
• Knowledge of CRM software and database management