This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About The Role
As a Junior Support Advisor, you will help Shopify merchants start, adapt, and grow their businesses. You will play a crucial role in making the above a reality for our merchants every single day. This work is incredibly rewarding and equally challenging. Our merchants have amazing stories filled with highs and lows, frustrations, and triumphs. It is in these moments and many in between that you will have the opportunity to make an impact.
All Junior Support Advisors will go through an intensive 5-6 week onboarding program where they will learn the ins and outs of ecommerce, the digital economy and what creates a successful business online. After onboarding, Junior Support Advisors will work directly with businesses to provide guidance in their move to digital and beyond.
Your journey as a JSA at Shopify will begin with a 5 month contract with the possibility of an additional 4 month contract. After completing both contracts (9 months total), a successful JSA will then transition into a permanent role within the Shopify Support org and beyond. This role will be 40 hours a week on a rotating schedule. To better understand what that means please read through this doc.
Through our program, we’re specifically prioritizing the hiring of groups who face unique barriers to entry into the Canadian workforce.
You’ll get to
Responsibilities
Qualifications
What’s your story?
If any of these sound familiar, the Junior Support Advisor program could be just the right fit for you! We’ll give you the training and mentorship, you’ll tackle the learning and personal growth, and together we’ll have a positive impact on entrepreneurs everywhere.
Requirements For The Role
The wage for this role is $17/hour.
We have progressively higher expectations from our Junior Support Advisors across their tenure, and this is illustrated with an increase in hourly rates between the first and second contract in this program. Should you be invited to sign a second contract, the wage would increase from $17/hr to $19/hr.
To help answer some of the questions you may have, please check out our FAQ page for the Junior Support Advisor role.
Successful candidates can expect to hear back from us within 2 weeks of application.
Full Time · Remote, US/Canada About Us Founded: 2018 Product: We’re bringing decentralized digital identity to the world by issuing...
Apply For This JobAre you a Social Media Manager with a flair for crafting engaging online narratives and building a strong online presence?...
Apply For This JobClassification: Full Time Location: Québec Yellow Brick Games is currently looking for a multi-skilled and resourceful IT Specialist. As an...
Apply For This JobMental Health Therapist Full Job Description Wellness Care Counselling is composed of a growing team of highly trained and compassionate...
Apply For This JobJob Description Recognized as a leading name in data entry services, our esteemed company offers accurate and secure data handling...
Apply For This JobPosting Title RES O 24R – Manager, Research and Writing Position Classification Research Officer R24 Union GEU Work Options Remote...
Apply For This Job