Why Work for SiteDocs?
A competitive salary
Great health and benefits package
Fun team atmosphere (we’re a pretty great group of people to work with!)
Room to grow; there is a career path at SiteDocs
Remote work option
Access to the best technology available
What you will do as an Accounts Receivable Specialist?
Facilitate swift payment of invoices by calling customers and sending reminders
Document AR calls in Xero and connect with other teams on invoice status
Keep track of payment remittances and match to invoices
Work closely with Sales and Customer Success teams to hand off overdue or quitting sales/renewals
Maintain customer billing contact information in multiple apps (Salesforce, Chargebee, Xero)
Answer emails and telephone calls from customers regarding their invoices and accounts
Assist the Finance team with various tasks when necessary
Helpful Qualifications and Experience:
Accounts receivable/collections experience
Minimum of two years’ experience in a similar role or an equivalent combination of education and experience.
Excellent communication skills both written English and verbal – you will be interacting with customers on a daily basis.
Knowledge of G-Suite, Microsoft Office, Salesforce are an asset
Knowledge of Xero accounting software is an asset
Proficiency in using (or the ability to quickly learn) a variety of software programs
Helpful Traits:
You’re a problem solver and able to come up with creative solutions
You take ownership of your work and take pride in the output
You’re an excellent team player who demonstrates a willing to learn and collaborate with many groups of strong professionals
You approach all interactions with kindness, understanding, and respect
You’re going to love it here!
Our success is rooted in a wonderfully wholesome culture, best defined by our four overarching values:
Authentic Relationships – People are never a means to an end.
Continuous Learning – Test every assumption and never stay stagnant.
Interdependence – We build systems that require everyone to perform with excellence, we are a team, and we succeed or fail together.
Data Driven Decisions – Because wisdom requires understanding the facts of the matter, disputes between competing perspectives are resolved with data.
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