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Discover what you’ve been missing!Snore MD is a world class sleep clinic that’s expanding in British Columbia. We combine 5 star patient care with an exceptional team-first environment to provide a select few, highly qualified individuals, a truly unique opportunity to take their careers to – a – whole – new – level!Accepting highly qualified applicants for a PATIENT SUCCESS COORDINATOR position in our Surrey Sleep Apnea Clinic. Full time, weekdays 9-5, Saturday availability requiredAs a PATIENT SUCCESS COORDINATOR at Snore MD, you will be crucial in ensuring exceptional patient experiences while driving new patients into our clinics. Your primary responsibilities will include:Educating patients on the benefits and features of our medical products & services.Responding to inbound patient phone inquiries and providing accurate information regarding Snore MD’s medical products and services.Upselling and cross-selling relevant products and services to exceed monthly care targets.Assisting patients with product selection, order processing, and promptly resolving any issues or concerns.Managing and documenting patient interactions in our CRM systemSnore MD proudly offers:$20-$25 per hour, with plenty of room to growUp to $4 per hour in additional monthly bonuses to celebrate your successesExtensive and unique benefits package worth:$4,300 in yrs 2-3, $7,300 in yrs 4-7 & growing to $14,700 in yr 12+including medical, dental, vision, RRSPs and health club membershipsA positive, team-first culture where you’ll feel right at homeA ‘Changing Patients Lives’ mission that will inspire you dailyExtensive online and in-clinic training program to ensure your successA 10+ year career where you’re appreciated, rewarded and you truly enjoy it!The Qualifications You Need:Ability to commute to Abbotsford temporarilyMature, confident team player with an insatiable drive to performPrevious experience in customer service and sales roles, preferably in the medical or healthcare industry.Strong communication skills with the ability to explain complex medical information clearly and understandably.Maintaining a professional and empathetic demeanor when addressing patient & doctor needs.Proven track record of meeting or exceeding sales targets.A sincere passion for exceptional patient care and building impactful relationshipsRock solid reliability, strong organization skills and exceptional attention to detailA winning ‘I’ve got this’ confidence that your team and patients can depend on!Inside Sales / MOA / Medical Office Assistant / Office Administrator / Administrative Assistant / Customer Service Representative / CSR / Phone Sales / Inside Sales Representative / Inside Sales Specialist
