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JOB POSTING
Position Title: Medical Office Assistant
Classification: Medical Office Assistant
Department: Primary Health Care
Reporting to: Manager, Ottawa Newcomer Health Centre
Type: Permanent Full-time
Pay Band: $21.32 per hour to $25.66 per hour
Benefits: Comprehensive benefits package such as: Health, dental, LTD, life, pension plan and time off entitlements.
Deadline: October 21, 2022, 5:00 pm EST
Apply at: https://swchc.bamboohr.com/careers/483
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About SWCHC
Somerset West Community Health Centre (SWCHC) is a non-profit, community-governed organization that serves over 16 thousand clients annually. We provide a wide range of health care services such as primary health care, health promotion, community development, mental health, and harm reduction. We are deeply connected to the communities we serve. We make our work meaningful for our community by striving to ensure that our team reflect the community we serve.
We work within an anti-racism, anti-oppression framework that acknowledges systemic racism exists and seeks to ensure that systems are fair and equitable for everyone.
Position Description
The Ottawa Newcomer Health Centre (ONHC) is a proud program of the Somerset West Community Health Centre that provide healthcare, offers timely, coordinated and culturally appropriate health and social services to newcomers. Our approach to care is through a health equity lens with a focus on addressing the social determinants of health to improve the lives and wellbeing of our clients.
SWCHC is looking for an experienced Medical Office Assistant to work in our complex and busy medical clinic, serving a diverse multicultural and socio-economic clientele. Responsibilities include, but are not limited to, scheduling appointments, answering phones, medical documentation management, processing mail, scanning, and faxing.
Position Requirements
Post-secondary training for medical office assistant
3-5 years’ experience in a clinical setting
Key Competencies:
Minimum 2 years’ experience in a community-based setting
Knowledge of the Canadian heath care system & social determinants of health
Basic health assessment and interventions, as appropriate
Sensitivity to and passion about multicultural issues
Awareness related to cultural competence
Knowledge of related community resources
Ability to liaise with external parties and to advocate for clients
Knowledge of PSS electronic medical record an asset
Linguistic Profile:
Fluency in English, written and spoken mandatory
Fluency in French is highly desirable
Other languages (Arabic/ Dari/ Farsi/ Pashto an asset
Personal Suitability:
Successful criminal reference check
Strong interpersonal and organizational skills
Ability to work independently with minimal supervision
Ability to work effectively in a busy inter-professional environment
Must be able to work on multiple tasks simultaneously to meet deadlines
Proficient in using computers, various software applications and electronic medical record systems
Commitment to the principles of health equity, inclusion, and anti-racism/anti-oppression
Organizational Responsibilities
Respects and values the diversity of the community and individuals
Preserves confidentiality of all clients, employees, and financial information
Contributes to the Centre’s work by participation in activities that seek to strengthen collaborative and interdisciplinary teamwork, such as inter component committees and working groups, strategic planning
Contributes to the Centre’s practices of hiring, orienting, and training of employees
Participates actively in team meetings.
Participates in the development of policies and procedures by providing feedback in the Centre’s policy development process
Participates in team and individual professional development opportunities
Contributes to the operationalizing the organization’s anti-racism and anti-oppression policy
If interested, please submit a cover letter and resume by October 21, 2022, at 5:00 pm EST to: https://swchc.bamboohr.com/careers/483
**It is the policy of SWCHC to require COVID-19 immunization for all employees, volunteers, students, and contractors, including those who work offsite with the following exceptions: Persons with a medical reason that prevents them from being vaccinated against COVID-19; Persons with other reasonable considerations pursuant to the Ontario Human Rights Code that restrict them from being vaccinated against Covid 19 vaccination.**
Somerset West Community Health Centre is an equal opportunity employer who values the diversity of individuals in our programs and services.
We welcome and encourage applications from members of Indigenous, Black and racialized communities, Two-Spirit, nonbinary, LGBTQ+ people; people with disabilities; and members of other equity seeking groups. Applicants are encouraged to share accessibility needs in the application process, and every attempt will be made to accommodate them.
Due to the high volume of applicants, we can neither confirm receipt of nor respond to inquiries regarding your application. Only candidates selected for an interview will be contacted.
