The Customer Service Agent ensures that all internal and external customers receive impeccable and satisfactory professional service, and manages their various requests.
THE CHALLENGES WE HAVE FOR YOU
Answering various incoming calls from clients
Entering orders into the system
Working proactively and constantly looking for solutions
Participating in electronic filing and archiving;
Performing any other related duties as assigned
THE SKILLS WE ARE LOOKING FOR
Your knowledge:
Proficiency in MS Office (Excel and Word);
Oral and written english
Your know-how and your interpersonal skills:
Excellent written and oral communication skills;
Courtesy and commitment towards customers;
Organizational skills;
Autonomy and versatility skills;
Excellent judgment and initiative;
Ability to negotiate and manage crisis
The details of your position:
Regular full-time schedule;
Work from home
Job Type: Full-time
Salary: $19.24-$20.00 per hour
Benefits:
Schedule:
Supplemental pay types:
Education:
Experience:
Work Location: Remote
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