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Who We Are:
We are SP Data Digital, and we like to shake things up! We promote great culture and embrace a team of entrepreneurs that think outside the box and challenge the status quo. We work hard and encourage innovation. We are THE Customer Service source for our partners, and we provide support for some of the industry leaders in Telcom, Finance, Technology, and Security!
We are SP Data Digital, and we like to shake things up! We promote great culture and embrace a team of entrepreneurs that think outside the box and challenge the status quo. We work hard and encourage innovation. We are THE Customer Service source for our partners, and we provide support for some of the industry leaders in Telcom, Finance, Technology, and Security!
What We Offer:
100% Work From Home Opportunity
Two weeks of fully paid training
Hourly base wage of $16.75 to $19.00 per hour + bonus
Full-time positions – 40-hour week!
Opportunity for growth and development
We have great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
The Job:
As a WORK FROM HOME Outbound Sales Associate in the GTA, you will place calls to existing and past customers who have expired or expiring home services to offer upgrade, renew and up-sell add-on options for their existing Phone, Internet, and TV packages. You’ll be:
Making outbound calls, building rapport, and creating a great customer experience by asking probing questions and actively listen to the customer’s request
Presenting products and services based on the customers’ needs, and handling objections by explaining how the services and products will benefit them
Review the customers’ file to ensure they’re receiving the best value for their account
Developing relationships with customers, using active listening to empathize, provide solutions and partner with customers on a resolution
Do you have experience working in a customer service sales environment? Are you ambitious, outgoing, and an outstanding communicator? Do you want to work for a company that has a phenomenal culture and a fun working environment? We want you on our team!
You’d be a Great Fit if you are:
Exceptional communicator with both verbal and written skills allowing you to communicate ideas in a clear and concise manner
Empathetic person with the ability to relate to various personalities and age groups and foster fast relationships with customers so sales become easy
Sales-oriented individual with at least 6 months – 1 year of sales experience – knowledge with up-selling, win-back, and renewals are an asset
Intellectual with a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time
Problem solver, using past experiences and your creative brain to craft solutions that makes sense for our client and the customer
Self-motivated and can complete multiple tasks at a time with ease
Eager with a willingness and desire to receive coaching and mentorship
SP Data Digital is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
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