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Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations • Provide insurance advice and solutions to clients based on their needs and ensure clients are charged premiums that correspond with risks • Exhibit a consistent, positive client experience with every conversation and resolve client concerns at the point of first-call, demonstrating the ability to connect through discussion and escalate as necessary Profil You are bilingual (French & English) or unilingual French • You are a natural communicator and know how to listen and empathize with people • You are tech-savvy and comfortable working between different systems • You can multi-task and stay cool under pressure You have a high school diploma + three years of full-time customer service experience in Canada; OR • You have a university degree or college diploma; OR • You have your AEC in P&C insurance; OR Informations contractuelles Des postes sont disponibles en télétravail à 100%. Cette description est la propriété de Spartanium et ne peut être répliquée sans son autorisation.
