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About us
We are professional, supportive, rewarding and our goal is to Provide top notch liver and pancreas surgery care to the patients of British Columbia .
Our work environment includes:
- Modern office setting
*Position Summary: *Medical Office Asssistant is required for a Hepatopancreatobiliary Surgery specialist with a busy practice at the Vancouver General Hospital. The successful candidate is expected to serve as the primary point of contact with all patients, referring offices, and medical professionals. He/she will work in close collaboration with the surgeon to promote the growth and ongoing success of the practice. This is an opportunity to build a strong Medical Office Assistant skill set. The position is expected to be challenging and very rewarding. *Location: * Diamond Health Care Centre, Vancouver General Hospital *Type: *Permanent, Full Time, Monday to Friday *Availability: *As soon as practical *General attributes desired: * * Positive attitude * Ability to balance all the important tasks of running a surgical office * A client-focused approach, with good communication and interpersonal skills * Has initiative and desire to complete their work at a high level, with minimal supervision * Thorough and professional in all aspects of work * Be an outstanding problem solver (independently seek out solutions) and/or have the confidence to ask questions * Very good organizational skills * The ability to deal with members of the public and other healthcare professionals in a tactful manner * Honesty * The ability to keep important and sensitive information confidential at all times * Strong computer skills * Ability to thoroughly assess and submit OR bookings. Maintaining a positive professional relationship with all OR booking staff * * *MOA Duties: * * Ensure physician’s productivity by maintaining the clinical calendar & scheduling all patient appointments * Maintaining up-to-date electronic patient records experience and skill with Plexia is an asset * Document scanning and filing into the EMR * Patient education & logistic support to patients for clinic visit * Timely return of phone calls with appropriate and diligent documentation * Flexibility to change schedules when required * Maintaining good working relationships with referring office medical office assistants * Coordinating patient referrals to other specialists * Ability to thoroughly assess and submit OR bookings. * Maintaining a positive professional relationship with all OR booking staff * Assist with billing with follow up of outstanding billing issues. * Strong computer skills: must be well-versed in the EMR systems (preferably Plexia) as well as Microsoft Word, Excel, Outlook *Salary: *Commensurate with experience, education and tasks undertaken *Requirements: *MOA certification or equivalent Previous experience working in a surgical office (particularly within an academic environment) is preferred *Summary of Position: * Surgical Practice, where the patients are the focus. Full Time: 40hrs/week, Monday to Friday. Language: English (required), any other languages are an asset. Salary: Based on experience. Additional Pay: Annual bonus based on performance review and billing follow-up Benefits: Yes Start Date: As soon as practical *Please submit a resume and cover letter highlighting how you meet the above criteria. Please note that only those candidates selected will be contacted.*
Job Type: Full-time
Salary: $27.00-$30.00 per hour
Benefits:
- Extended health care
- Paid time off
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
COVID-19 considerations:
All patients are required to wear a mask, the examination rooms are sanitized routinely.
Ability to commute/relocate:
- VANCOUVER, BC: reliably commute or plan to relocate before starting work (required)
Work Location: One location
