Log In
Sign Up
Position Summary:
We are seeking an energetic and outgoing individual for the position of a Customer Care Representative at our London terminal.
Hours: Monday to Friday Day Shift
Position Responsibilities:
- Carry out administrative activities associated with manifesting for various loads.
- Establish work priorities, processing shipments to brokers, and ensures deadlines are met.
- Provide various types of office support such as responding to customer inquiries, maintaining customer accounts, processing applications for service.
- Extensive contact and interaction with the public in situations requiring problem resolution, and duties which relate specifically to customer concerns.
- Research and follow up on customer problems and respond to questions.
- Obtain information from the customer to perform a requested task.
- Tracing and producing P.O.D.’s for customers.
- Calling customers to confirm delivery on unsigned bills.
- Answering customer pick-up calls.
Qualifications and Skills
- Knowledge of Customs paperwork considered an asset.
- Previous experience within the transportation industry preferred.
- Must be proficient with Microsoft Office.
- Ability to work and learn in fast-paced environment.
- Ability to work effectively, efficiently, and courteously with other staff.
- Ability to prioritize and organize work effectively to accommodate a high-volume environment in order to meet deadlines.
What does Speedy Transport have to offer?
- Benefits
- RRSP’s + Company Matching
- Profit Sharing Program
- Family Oriented Culture
- Opportunity for Growth
- + more!
Job Types: Full-time, Permanent
Salary: From $33,280.00 per year
Additional pay:
Benefits:
Schedule:
- Day shift
- Monday to Friday
