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St. John Council for Ontario (SJCO) is a voluntary agency dedicated to improving the health, safety and quality of life of Ontarians through training and community service. We are currently seeking a confident, energetic part time Customer Service Representative to join our Kitchener Waterloo Branch.
Essential duties:
- Provide reception duties
- Register clients in first aid classes ensuring pre-class requirements are adhered to, forwarding registration forms, receipts and confirmations to clients
- Respond to incoming inquiries about training classes, first aid kits and products from the general public
- Process completed class reports, invoicing and issuing certificates for public and internal classes
- Maintain PO files and order products and or services upon client or branch needs
- Provide support to marketing campaigns and support promotional activities
- Update and monitor social media sites
- All other duties as assigned by the Executive Director
Knowledge/Skills/Experience
- Minimum of one year successful experience in office administration
- Strong computer skills and knowledge of Microsoft office including CRM software
- Excellent time management skills with the ability to manage numerous tasks simultaneously
- Excellent interpersonal and communication skills; both written and oral
- ability to work in a team environment
Other
This is a part time position approx. 20 hours per week between 8:30am-4:30pm. Must be available days and occasional weekends.
This job profile reflects the general details considered necessary to perform the principal functions and shall not be construed as an interpretation of all work requirements inherent in the job.
Job Type: Part-time
Part-time hours: 20 per week
Salary: Up to $18.00 per hour
Schedule:
COVID-19 considerations:
The successful candidate will be required to submit proof of full vaccination. Accommodation requests for new hires that are unable to get vaccinated against COVID-19 for reasons protected under the OHRC, must be made in writing to SJA.
Education:
- Secondary School (preferred)
Experience:
- customer service: 1 year (preferred)
Expected start date: 2022-03-28
